 |  |  | It is the little things like the shipping upgrades that put you above the rest of the competition. I buy a lot of stuff online and I am never as satisfied as when I purchase my products through you. Zappos simply sets the bar for me in terms of good customer service and making the customer feel like they aren't getting ripped off. Keep up the good work and thanks for everything! |  | ~ Jesse D., May 30 2008
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