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| Customer Rating/Review
Gravis Metro
Number of reviews: 3
Average customer ratings:
Overall:
 Comfort: Look:
2009-10-21 06:58:41 Gravis Metro
Reviewer:
Kevin
from Kansas City
Overall:
Comfort:
Look:
This is a great laptop backpack. Comfortable, durable, good looking. Nice compromise on looks: not real "businessy" but not a "sk8r" pack either.
2008-07-14 14:12:09 Gravis Metro
Reviewer:
Bunny
from Michigan
Overall:
Comfort:
Look:
WOW! Love this bag -
I got this bag for work. I carry lots of books, laptop, and stuff; it holds it all and keeps it organized and accessible. Very sturdy and comfortable. I also chose this because I have started to ride a scooter and this will help to keep me visible at night. I love this bag.
2008-05-21 05:55:48 Gravis Metro
Reviewer:
Caltd
from New York, NY, USA
Overall:
Comfort:
Look:
Decent pack suits me well...
Purchased this pack after trying a couple others and this has been the best fit for my 17" widescreen laptop (HP Pavilion DV9000 series) of any so far. Planning to keep this and wear it out. The design is minimal in style and I like that it doesn't scream "I'm carrying a laptop!" like so many other bags.
Overall, the pack is great. However, it receives two demerits for the following:
1) The material is thin and I have doubts as to its durability over the long term. There have been no problems thus far, but I won't be surprised if a seam pulls out or if the integrity is compromised by a minor incident.
2) The padding on the side which is pressed against the back (when wearing both straps) is quite thick and comfortable enough, but does not provide enough air-flow as many other packs do. This will not be an issue for you if you're a casual wearer, but should you need to strap down for any distance this may cause discomfort as your body heat is trapped between you and the padding.
Overall, again, this is a great pack and I'm glad to have purchased. And as always, Zappos has been great to buy from!
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 |  | Dear Zappos, Okay, help me understand something. I place an on-line order last evening at about 8:00. I screw up how to use my store credit and can’t figure out how to fix it. I resort to calling your toll free number to fix my stupid mistake and expect to be on hold for at least 20 minutes. Wow is all I can say! A real live person answers the phone in two rings after I debated with myself whether or not to press the option for joke of the day. He corrects my problem and even makes the decision to not charge my credit card for the less than $2 difference between my store credit and the amount due for the running shoes I ordered. On top of this, the shoes were sitting on my doorstep tonight after I came home from work. I even wore them for my evening workout. How dare you do this in less than 20 hours after my mistake! You just set the customer service pole vault bar at 37 feet in my book! Terrific, terrific service. Thank you very much! I now consider myself a customer for life. You all will have to work very hard to make me buy a pair of shoes from another company. I’m new to Zappos and you can bet I will be looking to Zappos for other purchases! Many thanks... my next order will be tomorrow evening so I can surprise my wife with a new pair of Berks she wants, but actually needs... it isn’t always good to want things! Off to more exploring and shopping on your site... Christmas is coming you know! |  | ~ , September 27 2009
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