 |  |  | TO WHOM IT MAY CONCERN: Thank you so very much for sending the shoes I ordered by overnight express! I received the email telling me they were coming priority and I would not be charged extra. I will continue to order shoes from Zappos. This gesture to me has "sealed the deal"! Thank you for being so kind! Sincerely, Susan K. |  | ~ Susan K., April 19 2008
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