 |  | |
 |
Do you own this product?
Write an online review and share your thoughts!
| |
- Fit Survey:
- 100% of Fit Survey Respondents said this shoe
"Felt true to size". - 94% of Fit Survey Respondents said this shoe
"Felt true to width". - 65% of Fit Survey Respondents said this shoe had
"Excellent arch support".
| |
|
| | Do you own this product? ( Steven Bijoux )
Write an online review and share your thoughts with other Zappos.com customers!
| 100% of Fit Survey respondents said this shoe "Felt true to size"
94% of Fit Survey respondents said this shoe "Felt true to width"
65% of Fit Survey respondents said this shoe had "Excellent arch support"
Customer Rating/Review
Steven Bijoux
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look: 
2008-06-04 20:00:06 Steven Bijoux
Reviewer:
from Alexandria, VA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Not uncomfortable -
Thanks to Etro's spring collection, I've been obsessed with fringe, so when I saw that Steve Madden made them in a heel I had to order right away. I was worried that they would not be comfortable given the heel height... I was really pleasantly surprised when I put them on and I felt like my arches were really supported and the padding under the heel and ball of foot was very cushioned. The heel is pretty narrow so I won't be out dancing all night, but I definitely will wear these often for less strenuous outings. The suede is very soft so it doesn't rub against my feet.
Other shoes recommended by reviewer: Etro
 Top
|
 |  | Hello, I wanted to tell you the story of my experience with your company. In May, I placed an order for a couple of items. Immediately upon purchase, I changed my mind about one of the items. I called customer service and they were able to remove the item from my order. Sure enough, when my merchandise arrived, just the item I wanted was included. The problem, however, was I had been charged for both of my original items. I placed a call to customer service and they immediately fixed the issue. A few moments later, an email arrived containing a $20 credit for future orders on your site. The customer service rep did not mention the credit when I called, so I was surprised and delighted by the gesture. A couple of months later, I decided to place another order and cash in my coupon. However, the checkout process was confusing and the order was placed before I could figure where to apply the coupon. Once again, I called customer service. Once again, they immediately fixed the problem and issued the credit to my checking account. Once again, I was pleased. A few moments later, I got another surprise email. Apparently, the shipping on my order had been upgraded to standard overnight. Once again, I was surprised and delighted. True to the promise, my order arrived the next day. My shopping experience with Zappos.com could have been a true nightmare, instead I've been converted to a customer for life. Kudos to your customer service team for their excellent responses and proactive measures to ensure I knew I was a valued customer. I wish other companies would follow your fine example. Sincerely, Robin P. |  | ~ Robin P., July 24 2008
| Read more testimonials!
|
Submit a video testimonial!
| | | |
Canadian Shoppers