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| Customer Rating/Review
Marc by Marc Jacobs 684927
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look: 
2009-04-14 12:04:12 Marc by Marc Jacobs 684927
Reviewer:
Kari H
from Anchorage, Alaska
Overall:
Comfort:
Look:
These shoes run really small - I normally wear an 8.5, but had been told to order at least a size up. I got the 10 (!) and they are still way too small! My mother, who wears about an 8, tried them on and said they fit her like a dream. Also, the suede picks up every little tiny bit of lint or fiber or hair that you may run into - not flattering if you have pets or try to wear them outside. Gorgeous shoes, but I don’t recommend them.
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 |  | Dear Zappos,
I have to be honest; when I read some of your customer testimonials I thought they sounded almost made up to me. But now, I'm a believer. I am a cancer survivor. Due to the chemotherapy I received, I suffer from a condition called edema, which causes my feet and ankles to swell at times. I always purchased medium width shoes before, but I purchased 2 pairs of sandals from you and they did not fit. Because of your generous return policy I was finally able to find a pair of sandals that fit. (On the third try). And unbelievably, I ordered my third pair of sandals on Saturday and they arrived on Monday. This is unheard of!! If I wasn't so pleased I'd be speechless. You have earned a new customer. And I will tell all my friends and family about you. Thank you very much.
Michel H. |  | ~ Michel H., August 11 2009
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