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| Customer Rating/Review
Gravis Laguna
Number of reviews: 1
Average customer ratings:
Overall:
 Comfort: Look:
2008-09-17 08:18:56 Gravis Laguna
Reviewer:
Anonymous
from Seattle, WA
Overall:
Comfort:
Look:
Perfect bag -
I looked for months for the perfect bag - something roomy but not overwhelming and sturdy but stylish. This is great, big enough to carry everything I need for the day - e.g. planner, makeup bag, notebook, a couple files for work, bottle of water, snacks, and a cardigan. And it's totally cute and unique (I got the army green w/ orange lining). I didn't want another hobo bag like everyone else has. My only complaints: needs more pockets and a closure on top. 1 zipper pocket and 2 open pockets still make it difficult to find stuff in such a large bag. I will probably sew a zipper or at least a snap on top myself. Also it's kind of heavy, which doesn't bother me (I really wanted something sturdy) but might bother someone else.
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 |  | Dear Loyalty Department: Thank you very much for the "special priority processing" that you have extended to me on this shoe purchase and at no additional cost to me! I, too, made a conscientious loyalty-spirited decision with this shoe order. I intended to make this purchase through another website because I would have saved $4 on the purchase over your site and still had free shipping both ways. However, my experience with Zappos has been so positive, that I chose to pay the higher price and purchase these shoes from your company. I was banking on the lightening-speed processing and shipping that I have experienced with your company in the past and opted for the known rather than the unknown of ordering from another company. So, when you communicated your "special priority processing" on this order at no additional cost to me, I was moved to respond with a resounding THANK YOU!
|  | ~ Mary E., November 09 2009
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