Free Shipping & Free 365 Day Returns*
*International shipping is now available to select locations - Learn more!
24/7 Customer Service 1-800-927-7671
(Español 1-888-927-4104)
Search by Shoe Size
Back to BrowsingView Item on the New Zappos site
Customer Ratings/Reviews (Number of Reviews: 273)
Overall:5.0 stars Comfort:5.0 stars Look:5.0 stars

Read Reviews Below!
Do you own this product?  Write an online review and share your thoughts!

New Balance

View another color:





New Balance M992
SKU #7206943
Black/Grey  White/Blue  Cool Grey  Navy/Grey 

Tell a Friend about New Balance M992!

Add New Balance M992 to My Favorites!

Blog about or MySpace this item!
I Like:
M992 by New Balance at Zappos.com
M992
by New Balance

Zappos.com - Powered by Service

  Running Shoe Fit Guide  
Check the boxes and enter your e-mail address below and we'll let you know of:
 New styles of New Balance?
 Sale items for all brands
 
  • Fit Survey:
  • 63% of Fit Survey Respondents said this shoe
    "Felt a half size larger than marked".
  • 62% of Fit Survey Respondents said this shoe
    "Felt wider than marked".
  • 81% of Fit Survey Respondents said this shoe had
    "Excellent arch support".
New Balance
M992
Sale!
12% off
(was $119.95)
105.00 
 SKU #7206943
SIZE

Don't see your size?

WIDTH
COLOR

To check whether a certain item is in stock, simply attempt to add the item to your shopping cart!
FREE SHIPPING BOTH WAYS!
Receive your order within 4-5 business
days with free standard shipping!

Need it faster?

Read customer reviews!
This style is being discontinued by New Balance.
A heritage shoe built for the mild to moderate overpronator who requires a combination of cushioning and enhanced stability.
ABZORB® SBS in heel and forefoot for maximum shock absorption.
ENCAP® polyurethane rim with C-CAP core in midsole/heel provides supportive ride with cushioning benefit.
C-CAP® compression molded EVA midsole for added cushioning and flexibility.
N-DURANCE® rubber compound outsole offers maximum durability in high-wear areas.
Blown rubber outsole is lightweight and cushioned.
Slip lasted-1.
"We believe most consumers think "Made in USA" means that real manufacturing jobs were provided to U.S. workers in order to make that product. The shoes produced in our U.S. factories are made by U.S. workers using both U.S. and imported materials. Where the level of domestic value is at least 70%, we have labeled the shoe "Made in USA." Where it falls below that level, we have qualified it as containing both domestic and imported materials. This determination is based in part on a survey of consumers conducted by the FTC." --New Balance Inc.
14.70 oz.
Not sure what some of the above words mean, or want to see how this product was measured? Look it up in our online glossary!
 Read customer reviews! 

New Balance M992
Brand:
New Balance

Related Brand Categories:
Stability
Neutral-Cushion
Related Categories:
Diabetic Approved
Diabetes, Neuropathy & Sensitivity

Related LifeStyles:
Walking Shoes
Running Shoes

Do you own this product? ( New Balance M992 )
Write an online review and share your thoughts with other Zappos.com customers!


 63% of Fit Survey respondents said this shoe "Felt a half size larger than marked"
 62% of Fit Survey respondents said this shoe "Felt wider than marked"
 81% of Fit Survey respondents said this shoe had "Excellent arch support"

Customer Rating/Review

New Balance M992
Number of reviews: 273
Average customer ratings:
Overall: 5.0 stars  Comfort: 5.0 stars  Look: 5.0 stars



2008-10-20 13:41:18 New Balance M992
Reviewer: Terry R from Boston Massachusetts
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

Very good shoe - I had bought New Balance shoes in the past with good results, so I ordered these. Appreciate they come in half sizes, as well as different widths (I ordered a 2E). You get a lot of shoe for the money - good outsole, heavy cushioned sole, strong materials on the top shoe. They take a few wearings to break in - I probably wore mine two weeks, a couple of hours a day, before they broke in. Very cushioning - I walked all day on asphalt in Washington DC and really only felt a little bit of soreness under the balls of my feet, which is pretty good because usually my feet are toast after a weekend walking all over DC. The 992s look classy too. The fit is sort of neutral - they are not incredible high or low arched - very neutral fit which should suit most people. These shoes are great walkers or joggers. They are just a classic, well made runner using top quality materials.


2008-09-11 16:07:49 New Balance M992
Reviewer: Amy from Connecticut
Overall:5 stars   Comfort:5 stars   Look:4 stars
Shoe Size: Felt true to size
Shoe Arch: Excellent arch support

Best sneaker I've worn in years. I bought my first pair of these at a local shoe store. They were out of the women's sizes, so they sold me the men's. I think I have finally found the perfect walking/athletic shoe for me. It's comfortable and my arches don't ache in these. Not exactly "feminine" looking, but I'm all about comfort when I'm exercising. I am so glad I found these on Zappos. It's my second pair. I may go ahead and buy another in a few months, just so I know I have them, when these wear out. Great shoe. Always happy with New Balance, but these are the best style and fit for me so far.


2008-09-04 12:25:04 New Balance M992
Reviewer: Anonymous from Rockwood, Michigan
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

Pleased with New Balance shoes and delivery - I'm 58 and relatively new to competitive running. Before I bought the New Balance M992, I ran in Asics GT-2110 which many runners and a podiatrist recommended. I have no complaints about the Asics, but in the past I always tried to stick with New Balance athletic shoes made mostly in the USA. So when my Asics started to get old (about 400 miles), I decided to try some highly rated New Balance. I just resumed running after an 8 month bout of plantar fasciitis in my right foot and recurring knee and various other pains. I have put enough miles on the 992s (15-22 miles per week) to say that I am every bit as satisfied with them as with the Asics. My daughter told me about Zappos, so I visited your website and after a little research, decided on the New Balance shoes with high US content. As I said, I have no complaints at all about the Asics, but I'm very satisfied with the 992s and with Zappos service. The shoes were delivered within 24 hours after my on-line order and that was a very pleasant surprise. So in the future I will definitely be a repeat New Balance from Zappos shopper!


2008-09-01 14:28:52 New Balance M992
Reviewer: Anonymous from Greenville, South Carolina
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

Great Fit! Great Look! True To Size... They fit fine. I like this shoe A LOT! It fits true to size and looks good. I will buy another as these wear out.


2008-08-30 09:05:02 New Balance M992
Reviewer: Anonymous from Los Angeles, California
Overall:5 stars   Comfort:5 stars   Look:4 stars
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support

Great, classic shoe - This is a great, classic shoe. Heavy for serious mileage, but for the gym, and walking around, there's nothing better. Great support and cushioning. I'm an over-pronator, but with my orthotics in place, these are one of my fav's.


2008-08-15 12:43:55 New Balance M992
Reviewer: S from Houston
Overall:4 stars   Comfort:4 stars   Look:3 stars
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support

After reading the reviews I thought I'd try the M992 for my high maintenance, long, narrow, flat feet. They are not as comfortable as I was hoping, but my heel spur is not complaining, and after inserting gel cushions the shoes feel less wide. New Balance seems to know the exact places on my foot that are irritated by stitching and makes sure to double stitch (without padding) in those areas. A few adhesive cushions here and there and I'm good to go. I've worn them outside now, so I guess they're keepers.


2008-08-09 18:01:56 New Balance M992
Reviewer: Anonymous from EAGLE, CO
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

Zappos is awesome! I ordered the New Balance 992 for myself and for my wife. They're awesome. I started off by ordering them a half size larger like I have always done with these shoes because they tend to run a half size small. It took me 4 prs. to find the right size and the same went for my wife. I am a 12 med. and that is exactly what I bought. This is the first pr. of New Balance that has fit true to size for me and my wife. At first I figured since I was dropping down a 1/2 size I should order a wider shoe but that wasn't the case. Length was right but it was too wide. So as I mentioned this shoe for me was true to my foot size. I recommend not ordering a half size larger. I still had a thumbs width left at the toe. I would recommend this company to anyone. They were so helpful and polite even up to the 4th and final pair. In spite of all my ordering mistakes I still received each pair back in 2-3 days. Zappos "you guys are the greatest!" You've got all of our business from here on out. Signed; The Colorado Walker.


2008-08-09 05:47:08 New Balance M992
Reviewer: Anonymous from Tennessee
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Arch: Excellent arch support

Best Shoes! My family has been wearing NB992 for years. We have found that these are the best and most comfortable running shoes. We would highly recommend you trying a pair, once you do you will never wear anything else.


2008-08-06 08:23:56 New Balance M992
Reviewer: Tom D from Fayetteville, Arkansas
Overall:5 stars   Comfort:5 stars   Look:4 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

Third pair of 992's. I feel with the combination of rugged trail and road running that I do these shoes offer consistent stability and are light enough to run the (2) 10k races I run in each year. It seems to take a while to adjust to the newness but after a week or so feels like a really good fit.


2008-08-04 12:28:20 New Balance M992
Reviewer: Anonymous from Portland, OR
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width

Wonderful Shoe - This shoe is a sigh of relief after getting bad pair of shoes after shoes. Extremely comfortable and look forward to putting it to the test while on vacation. Great for wide widths, nice ventilation.


2008-08-04 07:35:26 New Balance M992
Reviewer: Jennifer from Michigan
Overall:4 stars   Comfort:4 stars   Look:3 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

"Vacation Foot Syndrome" Saver - At 5'8", 250 pounds, I know that a vacation is going to be a real foot killer for me. Suddenly walking all over the place trying to do and see everything my meager vacation time will allow, is going to cause heel pain, tenderness and ache in the balls of my feet and possibly even small stress fractures and micro tears in foot tendons and ligaments. I ordered the 992 after hearing a lot of good things about it and also seeing that in a poll of like a thousand regular walkers, the 992 (then the 990) was the favorite. We were preparing to go on vacation and I knew I'd be walking far more than I would normally. My feet did still hurt on vacation. I'm way overweight with the poor muscle mass to go with it so no surprises there but the 992 was more comfortable than any other I've tried and it provided great support. I never rolled a food while turning fast or had to quit for the day because of sore feet. The biggest surprise was when my feet felt totally normal again the second day I was home from vacation. That's about two weeks faster than any other shoe. Definitely worth the price and I received the famed Zappos service in that they upgraded my shipping from the 3 day service I ordered, to next day service. The shoes arrived the day after I ordered and were perfectly packed and boxed and looked great.

Other shoes recommended by reviewer: More from Zappos!


2008-07-31 07:39:59 New Balance M992
Reviewer: Junebug from Hampton, VA
Overall:4 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

New Balance 992 - I always order a size 8D in all my New Balance shoes. The 992's fit perfectly in length and width, but these shoes have a moderate arch support compared to my last few pairs of New Balance running/trail shoes. The 992's are very light in weight, but pretty heavy on the wallet. All of this sums up to my 4 star rating.

Other shoes recommended by reviewer: New Balance 920 (waterproof trail shoes)


2008-07-29 11:09:08 New Balance M992
Reviewer: Anonymous from Richmond, Virginia
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

Excellent shoe - My husband has loved his 992 for years and years. Shopping Zappos was fantastically wonderful.


2008-07-14 10:00:49 New Balance M992
Reviewer: Joseph from Alabama
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

I measured my foot and ordered accordingly. Even though I thought the size I had calculated was too large, I ordered per instructions from Zappos. To make it short - perfect fit, perfect shoe, perfect service, and all for a really good price. I'll definitely order again. Thank you.

Other shoes recommended by reviewer: Reeboks


2008-07-12 07:26:58 New Balance M992
Reviewer: Anonymous from River Forest, Illinois
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

New Balance M992 - Best shoe on the market for narrow width buyers. Fit and finish is just right.

Other shoes recommended by reviewer: Rockport, Sperry


2008-07-11 08:11:21 New Balance M992
Reviewer: Anonymous from Winthrop, Massachusetts
Overall:5 stars   Comfort:5 stars   Look:4 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

This is a fantastic sneaker, very comfortable from the first time I put it on. Would highly recommend them. I shattered my ankle 8 months ago, so was looking more for comfort and support and these sneakers deliver on both very well. As far as Zappos is concerned, the company is great. Fast shipping and friendly service.


2008-07-07 06:45:52 New Balance M992
Reviewer: Anonymous from San Diego, CA
Overall:5 stars   Comfort:5 stars   Look:4 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

Great Shoe for Bad Feet - I've been buying New Balance for 20 years because no other shoe provides the comfort. Early on, the shoes I bought did not require orthotics for comfort. But my feet have gotten worse with time, and I now require orthotics. I'd love to find another shoe style (for variety) but the M992 is the only shoe that provides the comfort I require.

Other shoes recommended by reviewer: It's the only running shoe I buy.


2008-07-05 10:56:37 New Balance M992
Reviewer: 10 M from Gaithersburg, MD
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

10 minute a mile runner - This is my fourth pair of New Balance M992 (and its predecessor model(s)) dating back to the mid 1990s. I updated after about 3 years on my last pair because it seemed like I was always just jogging. The first time I ran with the new ones the difference was incredible; running is so much easier and fun that they literally forced me to run faster. I cut almost a minute off my one mile time. They also last “forever” I still use my first pair for dirty work like mowing the grass and gardening after over ten years. My other two pairs are so comfortable and well broken in for walking that they will continue to be my walking shoes around the house and informal occasions. However, after running with the new pair I realize I should probably get a new pair after two years in the future. I will reevaluate next year, but I think the spring in them will last for two seasons. I don’t remember the make of the ones I bought before my first New Balance shoes, but I do remember that I was so impressed with my first pair of New Balance shoes that I decided they would be my future running shoes. Of course the new ones fit perfectly because the size of my previous ones is under the tongue of the shoe and they had fit perfectly.

Other shoes recommended by reviewer: New Balance are the best!


2008-07-04 05:31:43 New Balance M992
Reviewer: Keith from Boise, ID
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

New Balance M992 the greatest - This shoe was everything that I hoped for. I have a narrow long foot and the size I ordered was true to size. The shoe is well constructed and was totally comfortable right from the start. No break-in needed. This is a great shoe and Zappos is a great company to deal with. They are first class all the way.

Other shoes recommended by reviewer: Rockport


2008-07-02 22:48:56 New Balance M992
Reviewer: Anonymous
Overall:3 stars   Comfort:3 stars   Look:5 stars
Shoe Size: Felt a full size larger than marked
Shoe Width: Felt wider than marked

A shame... These are built just as well as 990/991, but the heel is too high and way too firm. Also, the sizing is WAY off on these. A full size larger and a full width wider than the previous model at a given size easily.


2008-07-02 05:08:10 New Balance M992
Reviewer: Rich G from Skippack PA
Overall:5 stars   Comfort:5 stars   Look:4 stars
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

Excellent quality shoes - I purchased these after wearing Brooks Beast and Brooks Adrenaline for the past several years. The M992's are most similar to the Beast as look and feel like a very heavy duty bulky shoe. The build quality and comfort is excellent and they look as if they will last for a few years. I have some rather thick orthotics that I transferred over from my Brooks Adrenaline shoes and they fit very well in the M992's. Although these are made in the USA, they are usually a size smaller then your street shoes. In other words, if you wear a size 8 shoe, you need a size 8 1/2 for the M992.

Other shoes recommended by reviewer: Brooks Beast


2008-06-25 05:42:52 New Balance M992
Reviewer: Anonymous
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

Great fit - Arrived very fast (as usual) and fit perfect.


2008-06-22 18:57:18 New Balance M992
Reviewer: Anonymous from San Diego
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

992 is the latest version of the 900 series and like the rest, it's one of the best shoes for me.


2008-06-17 06:08:57 New Balance M992
Reviewer: Gordon P from Memphis, Tennessee
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support

Comfortable & deep - I've had this shoe before. Same this time as before. I'm 52 and am running for health, not competition. The shoe is deep enough for my orthotics, well cushioned, moderate support. My favorite.


2008-06-14 09:04:06 New Balance M992
Reviewer: Midge from Tacoma WA
Overall:5 stars   Comfort:5 stars   Look:5 stars
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support

NB M992 are terrific - I introduced my husband to these about 7 years ago - he is a long distance runner - and good running shoes are important. These are just perfect for him to do his training in and we do replace them at least once a year - I would recommend this shoe to anyone - I am sure once you purchase them, you will love them too.

Other shoes recommended by reviewer: Any NB product

Next 25 Reviews >>
 Top
Back to Browsing
I just wanted to say that I received an email from Zappos.com about a product I purchased last year. It mentioned that they had that shoe available in the size, style, and color that I had previously ordered. I went to the web site through the link attached and it was so easy to purchase another pair and just in time. My husband needed a new pair and we received the shoes 2 days later. It was awesome and I would do it again in a heartbeat! Thanks so much for such great customer service!!! I will continue to shop on your web site because of it!!! Thanks again!
~ Melissa, September 17 2008

Read more testimonials!

Submit a video testimonial!



If you're looking for the best service and the best
selection of shoes, clothes, and handbags, shop at Zappos.com!

For even DEEPER DISCOUNTS (up to 75% off!), visit 6pm.com
for discount shoes, discount handbags, and discount clothes.


Free Shipping Both Ways, 365-Day Return Policy

Zappos.com is now Featuring Clothing

Zappos Rewards Visa® Card
Contact Us
(or, order by fax)

BBBOnLine Reliability SealBizrate 2008 Circle of Excellence

365-Day Return Policy

Canada.Zappos.com Canadian Shoppers
Visit canada.zappos.com


BizRate Customer Certified (GOLD) Site
Shoes  |  Boots  |  Sandals  |  Brands  |  Wide Shoes  |  Narrow Shoes  |  Discount Shoes  |  Terms of Use  |  Help
International Sites: Canada.Zappos.com
* Ordering Internationally?
International shipping on Zappos.com available to select locations. Learn more!

International Sites: Canada
© 1999-2008 Zappos.com, Inc.
What are Zappos employees doing right now?

Zappos Core Values:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble