I wish I knew where I could leave feedback because I have never been so happy with making a purchase. I can't even believe it. I work for the #1 electronics retailer in the world and if we could bring this customer service principal to our 1000+ stores we'd be golden, but this is what makes you Zappos, I suppose. I don't need to go into detail with what happened, just know that Zappos is going far. I'm speechless as to how I got treated seriously, it's hard to fathom. Anyway, keep up the good work. I have many more purchases to come. You sure did WOW me. Funny, that's my company slogan as well.
Congratulations to this week's winner, Barbara R. from Greenwood, SC! Win Free Shoes!
Zappos.com was founded in 1999 with the goal of becoming the premiere destination for online shoes. Since then, we've become much more than just an online shoe store. Our unwavering focus on superior customer service has allowed us to expand our online offerings to include handbags, clothing, electronics and so much more! If you're looking for shoes, clothing and handbags online, compare us to other online shoe and online clothing stores, as well as online handbag stores. You'll find the absolute best service and the best selection in online shopping here at Zappos.com!
Lowa Banff 2008-10-08 14:22:03 Reviewer:Ed from East Islip Overall Rating:
Lowa Banff Review -
I purchased these shoes from Zappos in a size 11 but eventually realized that a 10.5 would be better - so I returned them to Zappos without any trouble at all! Thanks again Zappos! You guys are great. I took the 10.5s with me to Glacier NP for a weeks vacation hiking around the park. Glacier is a hikers paradise-to say the least! Get there if you can! Well, the boots are pretty stiff but definitely gave my foot the needed support for the climbs up the trails. The only issue I had was that the heel portion of the boot was a little wide, making for some issues for my heel and I was a bit unhappy with that. Nothing major but I probably need to somehow address that. I used hiking socks and liners. Coming down the trails there was also some toe jamming but again not too bad. Even wearing the boot at home for a few days didn't really give me all the feedback like being on the trail. The boot was nice and stiff for me when I was hiking in the snow down from Granit Park Chalet. I still am in the hunt for the perfect hiking shoe-if there is one. Maybe someday I'll get lucky. A well made boot and with the correct boot dressing was waterproof for me.
Clarks Brightwood 2008-10-08 14:16:52 Reviewer: from Cary, NC Overall Rating:
Really Cute -
I love these shoes, but had to do a few modifications because the heel was too wide, which probably has more to do with my feet than the shoe. The toe box also has plenty of room.
Privo Joba 2008-10-08 14:10:08 Reviewer:Stacey P from Boston Massachusetts Overall Rating:
Very nice shoe -
Okay, I am not a 20 something but when I saw these shoes, I just had to have them. They are comfortable and cool just to look at. My husband even commented on them - and that is saying a lot for a guy who couldn't care less about shoes!
Report Ellis 2008-10-08 14:02:11 Reviewer:Faith from Houston, TX Overall Rating:
LOVE these shoes, even though my feet are in agony -
I have the nude color pair and they are gorgeous. The only problem is that they are very narrow and pinch my toes on the sides pretty badly. Not the most comfortable shoes, but they are very cool looking, and so I will deal with the pain and hope that they stretch out a bit. I usually wear an 8, and ordered these in an 8, but these seem like a 7 or a 7.5 to me.
New Balance MR645 2008-10-08 13:01:09 Reviewer:Isabelle's M from Shorewood, IL Overall Rating:
Love these hip boots -
My daughter is in love with these boots. They are c-u-t-e and very comfortable! They look great with pants or skirts. As always Zappos customer service was the best!
OUTSTANDING, COMFORTABLE WALKING SHOES -
This is his third pair of these walking shoes by New Balance. He is hard to fit, with a very wide instep but narrow heel. He also prefers velcro fasteners rather than lace-up, and other walkers that he tried did not tighten enough to stay on the heel well. These are perfect in all aspects and superior in comfort and support.
Very Sexy -
I received this shoe in black and I love it. Unfortunately I had to return it because it wasn't functional. The shoe is stunning and very rock n roll.
Simple Sugar 2008-10-08 12:36:38 Reviewer:Rm R from Dallas, TX Overall Rating:
Super cute and Comfy shoe -
I love these shoes...I get compliments on them all the time! They are super comfy, and very stylish and cute! I would recommend them to anyone! They are like dressed up, stylish sneakers--I wore them to Disneyworld...and they felt great the whole wknd I was there.
Children's Capezio Tap Shoes -
These shoes are exactly what they should be...well designed and pretty cute. My only negative, and it's a small one, is that the leather is a little bit inexpensive looking. However, good value for the money and customer service could not have been more pleasant, accommodating or professional. It was a great experience.