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 |  | Amazing! I thought it was a fluke the first time I ordered shoes from
Zappos last fall and actually got the shoes the next day for no extra charge! Yes, that's what was promised, but I thought, "Yeah right, hmmm." But sure enough, less than 24 hours later, here they were. Just yesterday, I ordered another pair... this time shipping was free, but next day services weren't promised. My son called me at work excited that his shoes were already here! I don't know what you folks are doing there, but it sure seems like magic to me! You’re encouraging my "immediate gratification habits!" Good job and thanks for the great service! Karen F. |  | ~ Karen F., May 21 2008
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