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| Customer Rating/Review
The North Face Women's Nuptse 1st Ascent 70's BTS Vest
Number of reviews: 2
Average customer ratings:
Overall:
Comfort: Look: 

 2008-01-15 08:11:32 The North Face Women's Nuptse 1st Ascent 70's BTS Vest
Reviewer:
Carrie
from CT
Overall:
Comfort:
Look:
Totally Impressed!!
I am a first time user of Zappos and have never been more impressed. I bought a North Face Vest and received in by the next business day, at no additional charge. Unfortunately, the vest had a slight tear in the material. I called Zappos and their customer service department was fabulous! The customer service rep emailed me a pre-paid UPS label to send the defective one back and set me up for another vest to arrive at my door by the next morning. I now have the vest and I love it! I have been wearing North Face for years and now that I know Zappos carries their products, I will be shopping here more often!!
 2007-08-31 12:52:28 The North Face Women's Nuptse 1st Ascent 70's BTS Vest
Reviewer:
Tracy
from California
Overall:
Comfort:
Look:
Perfect -
I got this vest in anticipation for a trip to South Africa over the summer. I ordered the wrong size and Zappos shipped me a new vest before I'd even sent back the old one. Great customer service. Also, the vest itself has been 100% absolutely perfect. Not only does this vest look good, but it feels good and travels well. Temperatures ranged from about 35-80 degrees, but with a bit of layering or unlayering, I was always comfortable. Plus it has a useful secret travel pocket. I would definitely recommend this vest to friends.
Other shoes recommended by reviewer: A thin, warm pullover
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Based on the many experiences Ive had with buying things online, I can honestly say that ZAPPOS.COM is by far the best experience I have ever had!!! Quality of the product, representation of what you are buying, and delivery is unparalleled by any other online service. Follow up customer satisfaction is amazing. I never thought an online business could ever be more helpful. Zappos.com makes online purchasing a breeze, and I know I will receive exactly what I ordered. The box is not a mystery; it's not crossing your fingers 'hoping' you are getting what you ordered. I know when the delivery truck shows up, usually faster than expected, there are no doubts about whether or not it is what I ordered, both size and style... Thank you Zappos for being the best online shopping experience anyone could ask for. Its so good, the local businesses had better be nervous!! Thank you again. |  | ~ , August 12 2008
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