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- Fit Survey:
- 80% of Fit Survey Respondents said this shoe
"Felt true to size". - 87% of Fit Survey Respondents said this shoe
"Felt true to width". - 76% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( New Balance W992 )
Write an online review and share your thoughts with other Zappos.com customers!
| 80% of Fit Survey respondents said this shoe "Felt true to size"
87% of Fit Survey respondents said this shoe "Felt true to width"
76% of Fit Survey respondents said this shoe had "Excellent arch support"
Customer Rating/Review
New Balance W992
Number of reviews: 235
Average customer ratings:
Overall:
 Comfort: Look:
2008-07-12 11:53:41 New Balance W992
Reviewer:
Lydia S
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
My "go to" shoes!
These shoes are made in America! Not only are they fabulously supportive but they are stylish and classic! They are so versatile- I purchased these for my upcoming trip to Europe because I can go running in them or just walk around the city for hours in total comfort. You can custom fit them to your needs because they come in different widths and New Balance sells a variety of AMAZING insoles for all kinds of foot types! I highly recommend spending the money on the insoles to get the absolute MOST out of these already awesome shoes. They will last forever. I wore my last pair for 10 years!
Other shoes recommended by reviewer: J. Shoes, DKNY, Dolce Vita, Dansko, Frye
2008-07-02 06:42:31 New Balance W992
Reviewer:
Anonymous
from Brooklyn, New York
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Spectacular!!!
I love these shoes! Very comfortable and I work a job where I'm on my feet all day running around on concrete floors. The look is great, not too space-like or sporty, more casual shoe-look. The toe space is great, never feels cramped. Your feet can really breathe and spread.
Other shoes recommended by reviewer: any New Balance shoe
2008-06-28 05:15:57 New Balance W992
Reviewer:
Brenda
from Atlanta
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
New Balance -
The shoe fits perfectly. I have plantar fasciitis and healing from sprained ankle. This shoe gives me nice ankle support and the arch support feels really good. New balance has always been one of my favorites, but this one is definitely one of the better ones.
2008-06-25 08:01:36 New Balance W992
Reviewer:
Suze
from Cheshire, CT
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Good shoe for pronators and wide feet -
Based on reading reviewers comments on this shoe, I ordered a pair and 24 hours later, they were delivered. Very happy with the shoes. Work well for my flat, wide feet. Service as always is first rate. I highly recommend them!
Other shoes recommended by reviewer: Other New Balance styles
2008-06-21 10:29:42 New Balance W992
Reviewer:
Anonymous
from Harrisonburg, VA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great service - I like the New Balance W992, but it is not as comfortable as New Balance shoes I've worn in the past that have been discontinued. Why does New Balance do this? As always the service from Zappos was wonderful!
2008-06-13 05:59:18 New Balance W992
Reviewer:
Anonymous
from Connecticut
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
The best running shoe ever! I have been running for more years than I care to name and after trying out a number of different brands and types of shoes, this shoe is by far the best! It is like running on a cloud with great support. I replace my shoe every 6 months and plan to continue purchasing this brand and style. The 992 is an improvement over the 991 (earlier brand) if it is possible to improve upon this great running shoe. Thanks New Balance! And, Zappos service is outstanding. Thank you!
2008-06-10 05:58:33 New Balance W992
Reviewer:
Wilma G
from Devils Lake, ND
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: No arch support
ONE OF THE BEST NEW BALANCE SHOES -
These shoes are GREAT!! I walk everyday on the treadmill for 20 minutes and these shoes feel like you are walking on air they make you want to walk even faster. My husband thought they looked so great so he got a pair in he men's style and loves them too.
2008-06-09 17:03:13 New Balance W992
Reviewer:
Anonymous
from Bonita Springs, FL
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
A very comfortable shoe. Slightly different than my old 992's being a little less cushioned. Delivered promptly after an exchange. Zappos is a great place to buy shoes and what is said by reviewers certainly is correct.
Other shoes recommended by reviewer: asics
2008-06-09 15:37:52 New Balance W992
Reviewer:
Anonymous
from Laurel Springs, NJ
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
New Balance W992 -
I was somewhat unhappy with the fit overall. One foot kept slipping out of the shoe the first time I wore the shoe on my daily walk and the beginnings of a blister became apparent. I assume this is because it felt wider in the heel than normal. I've never had this problem with any other shoe before. Other than that, the shoe had an updated style, it looked good on the foot, and felt very lightweight as I walked. Zappos service was awesome-the shoes came two days after I ordered it. Arch support was negligible
2008-06-09 08:14:20 New Balance W992
Reviewer:
Anonymous
from Yorktown, NY
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
A massage for your feet -
As soon as I put these sneaks on, my feet said "ahhh." After years of wearing Adidas sneakers I'm a NB convert and will never go back!
I especially like the retro 992s -- they are extremely comfortable, definitely helping me get back into the running mode, and they look fine even with jeans when I run errands.
The only drawback so far is that I think I've been so used to wearing sandals and dress shoes instead of sneakers that I felt like they made my feet look big, but that sense went away after I wore them around for awhile.
2008-05-29 15:15:35 New Balance W992
Reviewer:
Marie
from Hesperia, Michigan
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I like this shoe!
I have a big problem finding shoes that fit and are comfortable to work in for the day. These shoes make my bad leg & foot feel good, but somehow, my good foot starts hurting on the ball of my foot after a couple hours. I'm hoping this gets better with time. It feels so good to have my bad leg & foot not hurt that I'm willing to give it some time to hopefully get better.
2008-05-27 13:44:01 New Balance W992
Reviewer:
Anonymous
from Phoenix, Arizona
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
NB USA -
Bought for aerobics and kickboxing; fit true to size, enough cushioning and support but a little heavy; seem well made; not very exciting but serviceable; a little pricey but I wanted to buy American.
Other shoes recommended by reviewer: MBT
2008-05-24 09:09:51 New Balance W992
Reviewer:
Anonymous
from Columbia, MO
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Comfortable fit -
This was a slightly more expensive NB shoe than I usually purchase. NB insoles are removable and I replace them with my custom orthopedic inserts. This shoe appears to have a more rounded toe with better space. I have very narrow feet, and I wear two prs. of socks for a great fit. Well built, sturdy shoe.
2008-05-18 09:57:04 New Balance W992
Reviewer:
Lbe
from San Diego, California
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Happy with the W992 -
I bought it because of the advertised ankle support since I have a tendency to pronate... or is it supination? (I know I "tilt" sideways... and this shoe lives up to its advertising...)
2008-05-14 13:40:23 New Balance W992
Reviewer:
Cape C
from Cape Cod, MA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Excellent shoe -
I suffer from plantar fasciitis in both feet and need heel and arch inserts always. This shoe accommodates inserts well, even in a narrow width. The toe box is excellent - plenty of room. I wear them nearly every day.
2008-05-12 09:21:39 New Balance W992
Reviewer:
Anonymous
from Washington DC
Overall:
Comfort:
Look:
Shoe Size: Felt a full size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Missing the 991 -
I have been a fan of the New Balance W991 for many years, so I was truly disappointed to learn that the 991 was phased out. I'm still getting used to the 992s, but it does have great support and a nice look to it. The 992s are certainly larger than the 991s and I had to exchange my original order for a half size down. Zappos was great about the exchange. I think I'll end up really liking the 992s, but I'm still breaking them in.
2008-05-11 16:33:25 New Balance W992
Reviewer:
Anonymous
from Pennsylvania
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Perfect!
I LOVE these shoes! I put them on right away, and wore them all day. No need to break these in at all. VERY comfortable. I will definitely buy these again!
2008-05-11 10:44:06 New Balance W992
Reviewer:
Anonymous
from Central Florida
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Medical reasons for buying New Balance -
Because I have arthritis and an Achilles tendon problem that cannot be repaired, I need an athletic shoe that protects my feet while allowing me to be athletic. This is my third pair of NB, a 991 that I purchased at a NB shoe retail store and two 992 I purchased at Zappos. To accommodate arthritis symptoms, my last NB was wider (D, not usual B) than the others. It is my least favorite. I needed width but the shoe feels too loose in spots (heel). Still, it protects my feet which is its job and I would buy another pair.
2008-05-11 10:20:11 New Balance W992
Reviewer:
Rita
from Fort Lee, NJ
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
It’s a good sneaker with a good fit -
The sneaker is very comfortable and accurately sized. I had the previous 991 which I felt was even more comfortable, but the 992 has a good fit.
2008-05-08 14:09:20 New Balance W992
Reviewer:
Margaret B
from Richfield, Ohio
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Just what I was looking for.
The shoes fit very well. I have very narrow and hard to fit feet, and these shoes fit the bill. I use a walker and like to keep on the go a lot, and am very happy to find a shoe that helps me not only keep my balance but feels good even at the end of the day. I like the color {white/light blue} that I purchased.
Other shoes recommended by reviewer: I would say the exact same thing for the NB#1223 shoes that I purchased at the same time
2008-05-07 20:41:07 New Balance W992
Reviewer:
Anonymous
from Santa Fe
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: No arch support
Good looking every day sneaker -
A good looking shoe. It comes in narrow and fits true to size. I was really disappointed in the arch, though, and wound up buying inserts. The insoles are cheaply made for such an expensive shoe. They're better for walking around town than for running or hiking.
2008-05-07 06:11:23 New Balance W992
Reviewer:
Kilani
from Brooklyn, New York
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Runnin’ through my day -
I have had surgery on my feet twice for bunions and broke a bone twice in my left foot within the course of five years. Needless to say, I am very careful with my tooties at this point of my life and these sneakers are very comfortable. I have a high inset in my foot and a wide foot after having my two children and these sneakers were comfortable to wear from day one. I would recommend them to any on the go mom.
Other shoes recommended by reviewer: Brooks running sneakers
2008-05-07 05:57:04 New Balance W992
Reviewer:
Patricia
from New Jersey
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great Sneakers -
New Balance - I only buy and wear New Balance Athletic Shoes. However, due to their discontinuing my favorite one, I actually may have to go to another manufacturer - I am not happy about that, but W992 is a GREAT shoe.
2008-05-06 13:23:37 New Balance W992
Reviewer:
Anonymous
from Tucson, Arizona
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Amazing!
These are the uber-squishiest, most awesomely comfortable tennies I've ever had the pleasure of owning. Amazing!
2008-05-06 05:07:38 New Balance W992
Reviewer:
Marie L
from St Louis Mo
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Best shoe for walking.
I know this is a running shoe but I use it for walking since I have tarsal tunnel there are not very many shoes I can wear it keeps my ankle very stable very roomy in the toe bed and lots of room for feet swelling. Love the looks, had to go down a size and I also ordered a wide with because I have a tendency for feet swelling. I'd highly recommend this shoe.
Other shoes recommended by reviewer: keen venus
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 |  | Fantastic, beyond fabulous! Zappos is incredible! They were faster than I ever expected and their service is beyond compare!!! A pleasure to do business with! |  | ~ Alma S, July 11 2008
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