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- Fit Survey:
- 81% of Fit Survey Respondents said this shoe
"Felt true to size". - 87% of Fit Survey Respondents said this shoe
"Felt true to width". - 77% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( New Balance W992 )
Write an online review and share your thoughts with other Zappos.com customers!
| 81% of Fit Survey respondents said this shoe "Felt true to size"
87% of Fit Survey respondents said this shoe "Felt true to width"
77% of Fit Survey respondents said this shoe had "Excellent arch support"
Customer Rating/Review
New Balance W992
Number of reviews: 254
Average customer ratings:
Overall:
 Comfort: Look:
2008-06-10 05:58:33 New Balance W992
Reviewer:
Wilma G
from Devils Lake, ND
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: No arch support
ONE OF THE BEST NEW BALANCE SHOES -
These shoes are GREAT!! I walk everyday on the treadmill for 20 minutes and these shoes feel like you are walking on air they make you want to walk even faster. My husband thought they looked so great so he got a pair in he men's style and loves them too.
2008-06-09 17:03:13 New Balance W992
Reviewer:
from Bonita Springs, FL
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
A very comfortable shoe. Slightly different than my old 992's being a little less cushioned. Delivered promptly after an exchange. Zappos is a great place to buy shoes and what is said by reviewers certainly is correct.
Other shoes recommended by reviewer: asics
2008-06-09 15:37:52 New Balance W992
Reviewer:
from Laurel Springs, NJ
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
New Balance W992 -
I was somewhat unhappy with the fit overall. One foot kept slipping out of the shoe the first time I wore the shoe on my daily walk and the beginnings of a blister became apparent. I assume this is because it felt wider in the heel than normal. I've never had this problem with any other shoe before. Other than that, the shoe had an updated style, it looked good on the foot, and felt very lightweight as I walked. Zappos service was awesome-the shoes came two days after I ordered it. Arch support was negligible
2008-06-09 08:14:20 New Balance W992
Reviewer:
from Yorktown, NY
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
A massage for your feet -
As soon as I put these sneaks on, my feet said "ahhh." After years of wearing Adidas sneakers I'm a NB convert and will never go back!
I especially like the retro 992s -- they are extremely comfortable, definitely helping me get back into the running mode, and they look fine even with jeans when I run errands.
The only drawback so far is that I think I've been so used to wearing sandals and dress shoes instead of sneakers that I felt like they made my feet look big, but that sense went away after I wore them around for awhile.
2008-05-29 15:15:35 New Balance W992
Reviewer:
Marie
from Hesperia, Michigan
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I like this shoe!
I have a big problem finding shoes that fit and are comfortable to work in for the day. These shoes make my bad leg & foot feel good, but somehow, my good foot starts hurting on the ball of my foot after a couple hours. I'm hoping this gets better with time. It feels so good to have my bad leg & foot not hurt that I'm willing to give it some time to hopefully get better.
2008-05-27 13:44:01 New Balance W992
Reviewer:
from Phoenix, Arizona
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
NB USA -
Bought for aerobics and kickboxing; fit true to size, enough cushioning and support but a little heavy; seem well made; not very exciting but serviceable; a little pricey but I wanted to buy American.
Other shoes recommended by reviewer: MBT
2008-05-24 09:09:51 New Balance W992
Reviewer:
from Columbia, MO
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Comfortable fit -
This was a slightly more expensive NB shoe than I usually purchase. NB insoles are removable and I replace them with my custom orthopedic inserts. This shoe appears to have a more rounded toe with better space. I have very narrow feet, and I wear two prs. of socks for a great fit. Well built, sturdy shoe.
2008-05-18 09:57:04 New Balance W992
Reviewer:
Lbe
from San Diego, California
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Happy with the W992 -
I bought it because of the advertised ankle support since I have a tendency to pronate... or is it supination? (I know I "tilt" sideways... and this shoe lives up to its advertising...)
2008-05-14 13:40:23 New Balance W992
Reviewer:
Cape C
from Cape Cod, MA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Excellent shoe -
I suffer from plantar fasciitis in both feet and need heel and arch inserts always. This shoe accommodates inserts well, even in a narrow width. The toe box is excellent - plenty of room. I wear them nearly every day.
2008-05-12 09:21:39 New Balance W992
Reviewer:
from Washington DC
Overall:
Comfort:
Look:
Shoe Size: Felt a full size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Missing the 991 -
I have been a fan of the New Balance W991 for many years, so I was truly disappointed to learn that the 991 was phased out. I'm still getting used to the 992s, but it does have great support and a nice look to it. The 992s are certainly larger than the 991s and I had to exchange my original order for a half size down. Zappos was great about the exchange. I think I'll end up really liking the 992s, but I'm still breaking them in.
2008-05-11 16:33:25 New Balance W992
Reviewer:
from Pennsylvania
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Perfect!
I LOVE these shoes! I put them on right away, and wore them all day. No need to break these in at all. VERY comfortable. I will definitely buy these again!
2008-05-11 10:44:06 New Balance W992
Reviewer:
from Central Florida
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Medical reasons for buying New Balance -
Because I have arthritis and an Achilles tendon problem that cannot be repaired, I need an athletic shoe that protects my feet while allowing me to be athletic. This is my third pair of NB, a 991 that I purchased at a NB shoe retail store and two 992 I purchased at Zappos. To accommodate arthritis symptoms, my last NB was wider (D, not usual B) than the others. It is my least favorite. I needed width but the shoe feels too loose in spots (heel). Still, it protects my feet which is its job and I would buy another pair.
2008-05-11 10:20:11 New Balance W992
Reviewer:
Rita
from Fort Lee, NJ
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
It’s a good sneaker with a good fit -
The sneaker is very comfortable and accurately sized. I had the previous 991 which I felt was even more comfortable, but the 992 has a good fit.
2008-05-08 14:09:20 New Balance W992
Reviewer:
Margaret B
from Richfield, Ohio
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Just what I was looking for.
The shoes fit very well. I have very narrow and hard to fit feet, and these shoes fit the bill. I use a walker and like to keep on the go a lot, and am very happy to find a shoe that helps me not only keep my balance but feels good even at the end of the day. I like the color {white/light blue} that I purchased.
Other shoes recommended by reviewer: I would say the exact same thing for the NB#1223 shoes that I purchased at the same time
2008-05-07 20:41:07 New Balance W992
Reviewer:
from Santa Fe
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: No arch support
Good looking every day sneaker -
A good looking shoe. It comes in narrow and fits true to size. I was really disappointed in the arch, though, and wound up buying inserts. The insoles are cheaply made for such an expensive shoe. They're better for walking around town than for running or hiking.
2008-05-07 06:11:23 New Balance W992
Reviewer:
Kilani
from Brooklyn, New York
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Runnin’ through my day -
I have had surgery on my feet twice for bunions and broke a bone twice in my left foot within the course of five years. Needless to say, I am very careful with my tooties at this point of my life and these sneakers are very comfortable. I have a high inset in my foot and a wide foot after having my two children and these sneakers were comfortable to wear from day one. I would recommend them to any on the go mom.
Other shoes recommended by reviewer: Brooks running sneakers
2008-05-07 05:57:04 New Balance W992
Reviewer:
Patricia
from New Jersey
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great Sneakers -
New Balance - I only buy and wear New Balance Athletic Shoes. However, due to their discontinuing my favorite one, I actually may have to go to another manufacturer - I am not happy about that, but W992 is a GREAT shoe.
2008-05-06 13:23:37 New Balance W992
Reviewer:
from Tucson, Arizona
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Amazing!
These are the uber-squishiest, most awesomely comfortable tennies I've ever had the pleasure of owning. Amazing!
2008-05-06 05:07:38 New Balance W992
Reviewer:
Marie L
from St Louis Mo
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Best shoe for walking.
I know this is a running shoe but I use it for walking since I have tarsal tunnel there are not very many shoes I can wear it keeps my ankle very stable very roomy in the toe bed and lots of room for feet swelling. Love the looks, had to go down a size and I also ordered a wide with because I have a tendency for feet swelling. I'd highly recommend this shoe.
Other shoes recommended by reviewer: keen venus
2008-05-03 07:14:01 New Balance W992
Reviewer:
from Maine
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Excellent arch support
Comfort, comfort, comfort...
I have been a New Balance fan for years! I have short/wide feet. I used previous reviews to gauge what size to get. I can wear a 61/2 C or 7B, depending on the style. I chose the 7B. It fit perfect! This model gets the award for comfort. I'm very active and on my feet all day. I was having problems with the balls of my feet. These sneakers were the answer! I won't buy any other style again. Hope they never change it :)
Other shoes recommended by reviewer: Don't need any other sneaker!
2008-04-30 17:41:22 New Balance W992
Reviewer:
from Arizona
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Comfortable -
I have tendonitis in the area between my small toe and my heel. As soon as I put these shoes on, my feet feel really good. I bought these shoes in wide because I usually wear a wide, but this shoe seems to run a lot larger than the others. I had to return it for an exchange.
2008-04-29 14:21:12 New Balance W992
Reviewer:
Dp
from Los Angeles, California
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great shoe, unbelievable service from Zappos -
I ordered this shoe at 11 p.m. on a Sunday, got an email before 9 a.m. Monday that it would ship that day, and got it before noon on Tuesday. I'm really amazed and impressed with Zappos, even after hearing so many good things!
I've only had the shoe for a few hours but am very happy so far. It looks great and is extremely comfortable, though maybe a tiny bit too large (though that of course leaves room for thicker socks, so I don't mind that at all and consider the fit true to size as it's not THAT loose on my foot). Feels great and doesn't seem like it will need a lot of breaking in. I'm extremely happy both with the shoes and Zappos' service.
2008-04-29 11:34:02 New Balance W992
Reviewer:
from Oklahoma
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Thrilled with this shoe -
I must preface my review by saying that I have incredibly fussy and hard-to-please feet. I have usually a C/D width and am also cursed with bunions. I've developed a new pain in my feet that has halted my workouts; hence my need for new shoes. These weren't my first choice as I don't think they are the most attractive shoe, however they provide what I need them to and I can overlook that one shortcoming. They aren't bad, just not as fashionable as many other athletic shoes out there. It does not look like an orthopedic shoe. I bought the grey, which looks better in person. I also tried the navy in a different size. It was a bit more masculine looking than I preferred. They are true to size and width and have excellent arch support. One might need to go up a size for orthotics. I appreciate the fact that I don't need to invest in a separate (and costly) insert to make this shoe have sufficient arch support and comfort. It feels like a significant and substantial shoe without the bulk. Great stability. I can feel the mechanics of the shoe doing their proper job in the shoe. It took a few tries, but my feet are thrilled with this shoe.
2008-04-23 10:00:13 New Balance W992
Reviewer:
from Brooklyn, NY
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
New Balance W992 -
Overall great shoes. I work out every day and need shoes that I can depend on. They are soft and have a good cushion but still have strong support. Also, they are made in the USA, a very nice feature.
2008-04-19 11:01:36 New Balance W992
Reviewer:
Meagan
from San Diego
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Overall: I am using these as work shoes. I'm on my feet all day and the shoes I had prior to these left my feet in pain that would last for days. My feet don't hurt any more after wearing these for a few weeks.
Comfort: I purchased these in a wider width (just a step up from the average fit) and the shooting pain I'd had in the ball of my left foot has completely disappeared. I don't have any additional inserts, but I am thinking of getting some heel gels at a drug store as the padding the in the heel after a long day isn't squishy enough.
Look: I thought they were fairly ugly online, but in person have been pleasantly surprised. They look nice with jeans and I've gotten a few compliments on them. (I ordered the black/gray color).
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 |  | Unbelievable...my shoes are on my feet! I ordered them at around 9pm yesterday and they arrived at my door about 12 hrs later today. I can't get my order by mail pharmacy to get me medicine when I run out this fast.
Hats off to the folks @ Zappos!!
Bob F.
|  | ~ Bob F., August 06 2008
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