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- Fit Survey:
- 62% of Fit Survey Respondents said this shoe
"Felt a half size larger than marked". - 60% of Fit Survey Respondents said this shoe
"Felt wider than marked". - 79% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( New Balance M992 ) Write an online review and share your thoughts with other Zappos.com customers!

| 62% of Fit Survey respondents said this shoe "Felt a half size larger than marked" 60% of Fit Survey respondents said this shoe "Felt wider than marked" 79% of Fit Survey respondents said this shoe had "Excellent arch support"
 Customer Rating/Review
New Balance M992
Number of reviews: 260
Average customer ratings:
Overall:
Comfort: Look: 

 2008-07-14 10:00:49 New Balance M992
Reviewer:
Joseph
from Alabama
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
I measured my foot and ordered accordingly. Even though I thought the size I had calculated was too large, I ordered per instructions from Zappos. To make it short - perfect fit, perfect shoe, perfect service, and all for a really good price. I'll definitely order again. Thank you.
Other shoes recommended by reviewer: Reeboks
 2008-07-12 07:26:58 New Balance M992
Reviewer:
from River Forest, Illinois
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
New Balance M992 -
Best shoe on the market for narrow width buyers. Fit and finish is just right.
Other shoes recommended by reviewer: Rockport, Sperry
 2008-07-11 08:11:21 New Balance M992
Reviewer:
from Winthrop, Massachusetts
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
This is a fantastic sneaker, very comfortable from the first time I put it on. Would highly recommend them. I shattered my ankle 8 months ago, so was looking more for comfort and support and these sneakers deliver on both very well. As far as Zappos is concerned, the company is great. Fast shipping and friendly service.
 2008-07-07 06:45:52 New Balance M992
Reviewer:
from San Diego, CA
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Great Shoe for Bad Feet -
I've been buying New Balance for 20 years because no other shoe provides the comfort. Early on, the shoes I bought did not require orthotics for comfort. But my feet have gotten worse with time, and I now require orthotics. I'd love to find another shoe style (for variety) but the M992 is the only shoe that provides the comfort I require.
Other shoes recommended by reviewer: It's the only running shoe I buy.
 2008-07-05 10:56:37 New Balance M992
Reviewer:
10 M
from Gaithersburg, MD
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
10 minute a mile runner -
This is my fourth pair of New Balance M992 (and its predecessor model(s)) dating back to the mid 1990s. I updated after about 3 years on my last pair because it seemed like I was always just jogging. The first time I ran with the new ones the difference was incredible; running is so much easier and fun that they literally forced me to run faster. I cut almost a minute off my one mile time. They also last forever I still use my first pair for dirty work like mowing the grass and gardening after over ten years. My other two pairs are so comfortable and well broken in for walking that they will continue to be my walking shoes around the house and informal occasions. However, after running with the new pair I realize I should probably get a new pair after two years in the future. I will reevaluate next year, but I think the spring in them will last for two seasons. I dont remember the make of the ones I bought before my first New Balance shoes, but I do remember that I was so impressed with my first pair of New Balance shoes that I decided they would be my future running shoes. Of course the new ones fit perfectly because the size of my previous ones is under the tongue of the shoe and they had fit perfectly.
Other shoes recommended by reviewer: New Balance are the best!
 2008-07-04 05:31:43 New Balance M992
Reviewer:
Keith
from Boise, ID
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
New Balance M992 the greatest -
This shoe was everything that I hoped for. I have a narrow long foot and the size I ordered was true to size. The shoe is well constructed and was totally comfortable right from the start. No break-in needed. This is a great shoe and Zappos is a great company to deal with. They are first class all the way.
Other shoes recommended by reviewer: Rockport
 2008-07-02 22:48:56 New Balance M992
Reviewer:
Overall:
Comfort:
Look: Shoe Size: Felt a full size larger than marked Shoe Width: Felt wider than marked
A shame...
These are built just as well as 990/991, but the heel is too high and way too firm. Also, the sizing is WAY off on these. A full size larger and a full width wider than the previous model at a given size easily.
 2008-07-02 05:08:10 New Balance M992
Reviewer:
Rich G
from Skippack PA
Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Excellent quality shoes -
I purchased these after wearing Brooks Beast and Brooks Adrenaline for the past several years. The M992's are most similar to the Beast as look and feel like a very heavy duty bulky shoe. The build quality and comfort is excellent and they look as if they will last for a few years. I have some rather thick orthotics that I transferred over from my Brooks Adrenaline shoes and they fit very well in the M992's. Although these are made in the USA, they are usually a size smaller then your street shoes. In other words, if you wear a size 8 shoe, you need a size 8 1/2 for the M992.
Other shoes recommended by reviewer: Brooks Beast
 2008-06-25 05:42:52 New Balance M992
Reviewer:
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Great fit -
Arrived very fast (as usual) and fit perfect.
 2008-06-22 18:57:18 New Balance M992
Reviewer:
from San Diego
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
992 is the latest version of the 900 series and like the rest, it's one of the best shoes for me.
 2008-06-17 06:08:57 New Balance M992
Reviewer:
Gordon P
from Memphis, Tennessee
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Comfortable & deep -
I've had this shoe before. Same this time as before. I'm 52 and am running for health, not competition. The shoe is deep enough for my orthotics, well cushioned, moderate support. My favorite.
 2008-06-14 09:04:06 New Balance M992
Reviewer:
Midge
from Tacoma WA
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
NB M992 are terrific -
I introduced my husband to these about 7 years ago - he is a long distance runner - and good running shoes are important. These are just perfect for him to do his training in and we do replace them at least once a year - I would recommend this shoe to anyone - I am sure once you purchase them, you will love them too.
Other shoes recommended by reviewer: Any NB product
 2008-06-13 05:21:37 New Balance M992
Reviewer:
from Philadelphia, PA
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Arch: Moderate arch support
Replacement for the 991 -
I bought this shoe as a replacement for some 991's I used to have. I loved them, and got these shoes to replace them. I have weird feet, and these come in all kinds of sizes. They felt very true to size, except there is not a lot of vertical room by my toes. I prefer a slightly looser fit, but these are still comfortable.
 2008-06-12 07:07:22 New Balance M992
Reviewer:
from New Jersey
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Great Shoe. Bought it for my husband who has a narrow foot. Fits great, support is good, and is very durable. Not the first time that he has chosen this style and keeps coming back to it. Shipped immediately, easy and no hassle.
 2008-06-11 12:33:49 New Balance M992
Reviewer:
Dave
from Lansdale, PA
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
EXTREMELY LIGHT & EXTREMELY COMFORTABLE -
If you need a wide shoe, nothing beats a pair of these 992s... you won't be disappointed.
 2008-06-11 10:18:20 New Balance M992
Reviewer:
Jason S
from Kentucky
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Most comfortable shoe I've ever owned -
Can't say enough great things about these shoes. I've never gotten 4E width before and it made all the difference. These shoes are so comfortable and look fantastic!
 2008-06-09 19:38:02 New Balance M992
Reviewer:
from Fresno, CA
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Great shoes and excellent service provided by Zappos.com -
The pair of New Balance shoes fits true to its size, and the service provided by Zappos.com was excellent!
Thank you, Zappos.com!
 2008-06-09 17:11:45 New Balance M992
Reviewer:
from Puyallup, WA
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Wonderful on my feet -
Have had these shoes before and use them for work. Am on my feet all day and they provide the support I need. They are worth the money to me. I have tried less expensive shoes and end up having to replace them more often. For me I can get buy replacing these every 6-8 months. A great shoe.
 2008-06-07 08:16:35 New Balance M992
Reviewer:
David
from Iowa
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
New Balance M992 -
Its great to get an athletic shoe that is still made in America. Great support and comfort.
 2008-06-03 12:03:36 New Balance M992
Reviewer:
Dr. G
from Cupertino, CA
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Satisfied New Balance Customer -
I have worn New Balance running shoes for more than 10 years. They are the best I have tried.
 2008-05-31 05:25:57 New Balance M992
Reviewer:
Mike
from Arlington, VA
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
This is exactly what I wanted -
I have a wide foot and moderately high arch. These fit very well and are extremely comfortable. I recommend highly.
 2008-05-30 09:15:14 New Balance M992
Reviewer:
Dave
from Rio Verde, AZ
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Moderate arch support
Very good all around shoe.
I ordered this shoe about two weeks ago and it arrived promptly. I haven't had a chance to wear it for long periods yet, but it seems to be well constructed and fit well. I'll use it as a general purpose shoe. I like New Balance shoes as they come in wide sizes, which fit me well.
 2008-05-27 15:20:01 New Balance M992
Reviewer:
Michael
from Pennsylvania
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: No arch support
Disappointed -
I have purchased New Balance walking shoes and was satisfied with them. I thought NB running shoes would be as good or better, because of the ability to absorb impact.
This shoe was a total flop. I put them on and took a walk, and it was like walking on a metal grate in stockinged feet. In order for me to use them, I had to use an insert from another pair of shoes to make walking bearably painful.
 2008-05-23 08:08:03 New Balance M992
Reviewer:
Paul G
from Manassas, VA
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
Almost Perfect -
This is a great walking/running shoe. I do a high speed walk on a treadmill with a steep incline. The shoe actually is comfortable and absorbs whatever shock I might feel with the foot hitting the treadmill. Only downside is the usual sneaker downside - the shoelaces are too long and unravel easily unless you're mindful of that.
 2008-05-20 06:39:27 New Balance M992
Reviewer:
Rich
from New York City
Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: Excellent arch support
The Best Sport Shoe -
These are the best sport shoe I have ever owned. This is my second pair, and I will continue to keep purchasing. They have great support, and a really nice cushion feel to them that lasts! Buy them you won't regret it!
Other shoes recommended by reviewer: None
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