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| Customer Rating/Review
The North Face Heckler
Number of reviews: 13
Average customer ratings:
Overall:
 Comfort: Look:
2009-11-19 06:49:53 The North Face Heckler
Reviewer:
Julie B
from New Orleans, L
Overall:
Comfort:
Look:
My daughter absolutely loves her new North Face bookbag. She started college this fall and says that she wished she would have had it in high school. It has many convenient pockets and is large enough to accommodate the big college books. As usual we are very satisfied with Zappos service and products.
2009-08-06 15:05:43 The North Face Heckler
Reviewer:
Anonymous
from Newnan, Ga
Overall:
Comfort:
Look:
This is my first back pack and I can\'t see how I could have done any better. Great for day trips locally or out of town. Comfortable straps and back panel. More pockets than I know what to do with but I\'m new at this. Construction seems to be excellent and I expect to get many years service from this pack.
2009-08-05 08:59:13 The North Face Heckler
Reviewer:
Ali H.
from Richmond, Va.
Overall:
Comfort:
Look:
The item looks great and is positively huge. I especially like the all-over woodland camo and the matching accent colors. However, two things would keep me from recommending North Face bags, this one in particular. First of all, the material is simply polyester, without any backing or coating. While I never had a chance to use it in the rain, etc., I have a feeling everything inside the bag would've gotten completely wet. And that leads me to my second concern. A week after normal use (my Macbook and a few notepads and pencils), the shoulder strap tore when I tried to lift it off the chair to put it on my back. Not a complete tear, but enough to shake my confidence in the brand, and not want to trust my Macbook to it. I will say this may be a fluke defect. The bag was super comfortable, and looked great. As usual, however, excellent Zappos service saved the day. After one phone call, I was issued an apology (unnecessary, but nice to hear) and was given a full refund on the spot. In conclusion: Will I buy North Face bags again? Probably not. Will I buy anything I can from Zappos? YES!
Other brands recommended by reviewer: Timbuk2
2009-07-04 07:49:43 The North Face Heckler
Reviewer:
Anonymous
from Ft. Lauderdale FL
Overall:
Comfort:
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I got this backpack because I needed something big enough to carry all my books to class (post-grad student) as well as my 15" Macbook pro. I can fit about 2 1" binders and 2 large books but I still have to go out to my car and switch out books. I still can't see myself using a roller bag, LOL. I love this backpack, it seems pretty durable, and anything bigger would overpower me anyways (I'm borderline petite, 5'4" female). Anyways, black is best, matches anything! I looked at some of the newer Jansports, but it seems this had a better quality. Straps are a bit wide for me, but very comfortable, once it's on your back you can't feel the weight of the books. I was sent the latest version (the one in the pic has a bit of orange around the headphone slot by the top pocket, but it's actually a smaller piece of gray rubber on the newer styles).
Other brands recommended by reviewer: Dakine, Burton, North Face...
2009-07-01 14:12:48 The North Face Heckler
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Backpack is true to description. Perfect for a high school student. Has plenty of space and comfortable on shoulders.
2009-06-14 08:33:02 The North Face Heckler
Reviewer:
Anonymous
from Memphis
Overall:
Comfort:
Look:
It's great! I love the color and it will definitely hold all of my stuff. My only problem with it is how tall it is. I am 5’2” so the bag looks really big on my back and the bag itself stretches the entire length of my back.
2009-05-12 12:24:51 The North Face Heckler
Reviewer:
Kay
from Texas
Overall:
Comfort:
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Best backpack for the money.
The last time I got a new backpack was 1998 and my have they come a long way since then. I was still carrying my Jansport backpack from 1998 but my heavy school books tore it up. Unlike my Jansport, the material on this North Face bag feels like it will wear well because it’s thick and durable. Not only that, I have a 17 inch laptop that fits into the laptop pocket perfectly. Then it has pockets galore so if you're a lady and you don't want to carry a backpack and a purse, you won't have to because this backpack has it all.
2009-04-20 19:04:19 The North Face Heckler
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Perfect!!!
I love this bag!! It holds everything I need for school daily. It is also very comfortable, good for going for hikes.
2009-04-07 16:51:58 The North Face Heckler
Reviewer:
Anonymous
from Ohio
Overall:
Comfort:
Look:
Great!
This bag is great. It's a little taller than I thought, but it works out because I'm tall. I carry my laptop, a couple of books, and a binder in it and the weight doesn't bother me too much because the straps are so comfortable. I definitely recommend this one!
2008-09-06 12:42:52 The North Face Heckler
Reviewer:
Rickko
from New York City
Overall:
Comfort:
Look:
Nice Bag -
It's a really nice bag, I've only used it once since I purchased it and it was just what I needed. My previous bag came from the company with the Tree as its logo and that bag was not too comfortable. This bag seems to be a lot more comfortable. It also has a lot of little pocket where you can put your IPod, cell phone...just about anything. At first I thought it was a little expensive for a back pack but after I received it, I was fine which the purchase price.
2007-10-12 06:14:42 The North Face Heckler
Reviewer:
Anonymous
Overall:
Comfort:
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University student -
Love it. Very comfortable! I use it every day. Black goes with anything.
2007-09-19 16:21:01 The North Face Heckler
Reviewer:
Anonymous
from Albany, New York
Overall:
Comfort:
Look:
Great all-around bag -
This bag is well put together and I use it for everything. There are a few too many straps, but the bag is solid, lots of pockets, and plenty of space for your stuff.
2007-01-03 08:50:13 The North Face Heckler
Reviewer:
Gloria V
from El Paso, TX
Overall:
Comfort:
Look:
Good Quality -
This is a good quality bag I bought for my son's school books. He liked it so well, he also takes it on hikes.
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 |  | Received order in good condition. Shoes fit fine. Returned other shoes today. Thank you for being so nice. I have been on this wonderful earth for 81 years and I have never seen a company try so hard to please as you have, not only do you try to please, you please. It is amazing how much love you radiate in your correspondence. Thank you again for being so wonderful. P.S. I plan to be here another 19 years so I can figure out other things to order from you. |  | ~ Joe F., October 16 2009
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