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| - Fit Survey:
- 50% of Fit Survey Respondents said this shoe
"Felt a half size larger than marked". - 50% of Fit Survey Respondents said this shoe
"Felt narrower than marked". - 100% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( Hi-Tec C2 Comfort )
Write an online review and share your thoughts with other Zappos.com customers!
| 50% of Fit Survey respondents said this shoe "Felt a half size larger than marked"
50% of Fit Survey respondents said this shoe "Felt narrower than marked"
100% of Fit Survey respondents said this shoe had "Excellent arch support"
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 |  | I just wanted you to know that Zappos.com "wowed" me recently. I have been looking to improve the customer experience in my company for years, but until recently haven't
taken the necessary steps to make it happen. In the last month I have contacted many well known customer service businesses to foster ideas on how to better care for our customers, and ZAPPOS.com has risen to the top for me. You not only sent me some of your 2008 Culture books, but you didn't charge me a cent, and I made sure that I presented this fact to the team at our daily morning huddle. I was also most impressed that Tony signed the book(s)!!! Wow. I want our company to be known as following ZAPPOS.com's lead, and be better at caring for the whole individual as we care for their health needs. Thanks again, we're already discussing new core values thanks to ZAPPOS.com. I would like to send the results of these to you as my way of thanking your company for motivation to get better. Sincerely, Dr. J.W. |  | ~ Dr. J.W., September 25 2009
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