 |  |  | Dear Zappos, I am very impressed with your service. I ordered a pair of shoes with the free shipping option *not even 24 hours ago* and they're here already! I realize some of the credit goes to FedEx and the fact that I live in a big city like Dallas, but WOW!!! I'm going to sing your praises to everyone I know. Zappos, *YOU ROCK!* Sincerely, Carolyn K. |  | ~ Carolyn K., April 19 2008
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