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| - Fit Survey:
- 81% of Fit Survey Respondents said this shoe
"Felt true to size". - 87% of Fit Survey Respondents said this shoe
"Felt true to width". - 81% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( MICHAEL Michael Kors Gillian Flat )
Write an online review and share your thoughts with other Zappos.com customers!
| 81% of Fit Survey respondents said this shoe "Felt true to size"
87% of Fit Survey respondents said this shoe "Felt true to width"
81% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
MICHAEL Michael Kors Gillian Flat
Number of reviews: 81
Average customer ratings:
Overall:
 Comfort: Look: 
2009-11-08 19:25:23 MICHAEL Michael Kors Gillian Flat
Reviewer:
Meg
from Chicago
Overall:
Comfort:
Look:
Love these shoes. They are truly a classic casual ballet flat and comfy at that. This is the second pair I've bought (lost first pair on vacation). I hope Michael never stops making them. They run a tiny bit big; I still got the same size, but if you are always between two sizes go with the smaller size.
Other brands recommended by reviewer: Kate Spade
2009-10-27 08:36:42 MICHAEL Michael Kors Gillian Flat
Reviewer:
Lisa
from Chicago
Overall:
Comfort:
Look:
Absolutely darling flat/driving moc. Just what I have been looking for. Due to reviews, I ordered 1/2 size smaller and they fit perfectly.
Other brands recommended by reviewer: French Sole, Keen
2009-10-26 14:48:40 MICHAEL Michael Kors Gillian Flat
Reviewer:
Donna J
from Mason City Iowa
Overall:
Comfort:
Look:
I love these shoes! I was afraid there would be little cushion in the bottom of them with little support, but they're very cushiony and very comfortable! They look great with dress pants, jeans and capris. I'd recommend them to anyone and buy them again!
2009-10-22 18:24:23 MICHAEL Michael Kors Gillian Flat
Reviewer:
Anonymous
from Tucson, AZ
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: No arch support
Ouch! The stitching on the inside of the right shoe had a rough spot on the inside, inner heel area. Very uncomfortable just trying them on; would have rubbed a blister & torn the skin for sure. I ordered my normal size, but it was a 1/2 size too big. Otherwise, very cute shoe. Like a slipper with grips on the bottom. Would have been very comfortable if not for that stitching. Disappointing for Michael Kors & for the price!
2009-10-21 05:58:40 MICHAEL Michael Kors Gillian Flat
Reviewer:
S. L
from Boston, MA
Overall:
Comfort:
Look:
These shoes are awesome. I waited a whole year for my size to be restocked and it was worth it. These shoes are comfortable and soft like slippers. The unique soles feel good to walk in. They look great, the ultimate sleek and stylish flat. Truly flat shoe. Okay, they are not perfect. If I could improve my pair, I would make them narrower at the heel. If you do a lot of walking on cement, the leather part just above the front of the sole will wear, but this isn't visible. These shoes aren't meant to be walked in for miles outside because they will stretch and wear out since they are thin and soft. Who cares about this? You want this shoe mostly for the home or office, right? Sizing: Do buy a half size smaller than what you normally would. I normally wear an 8.5 to 9 or 40cm shoe (wide feet). I fit a size 8 in this shoe and could even have worn the 7.5, but I did not want a tighter shoe that would reveal stretched marks where my toes are! I'm thinking about getting another pair. Worn for over a month, three times a week.
Other brands recommended by reviewer: Repetto, Sperry
2009-10-19 19:27:31 MICHAEL Michael Kors Gillian Flat
Reviewer:
Anonymous
from Des Moines, IA
Overall:
Comfort:
Look:
Adorable shoe and like someone else wrote, you don\'t really notice the insignia on the back. I\'m still breaking these in and have had to wear mole skin on the back of my heels as I\'m getting blisters. Personally, I\'d rather pay more for a shoe and not have this problem. I\'d say not worth the cost or the blisters.
2009-10-09 16:49:32 MICHAEL Michael Kors Gillian Flat
Reviewer:
Christin S
from Chicago
Overall:
Comfort:
Look:
Well, I should have read the reviews of this product and taken it to heart. Poorly constructed, color not as pictured, ran big and I’m not actually convinced they’re made of leather. I’m actually questioning whether they are knock-offs. Vote was unanimous among my friends, totally ugly. Needless to say, they were back at UPS 4 hours after I opened the box. Plus side: Zappos customer service is amazing and I will order again.
2009-09-16 06:11:25 MICHAEL Michael Kors Gillian Flat
Reviewer:
Anonymous
from Southern IL
Overall:
Comfort:
Look:
Finally, a stylish pair of black flats that fit!I tried several other brands, but the others all showed too much toe cleavage (ick), or were too short or too big. I'm almost always an 8.5 in a street shoe, but based on other reviews I ordered these in an 8, and they fit great! I also put one of the Dr.Scholl's cushy inserts in, and they are even more comfortable. They are great travel shoes, saves time when you go through security being able to slip them right off. I like the fact that the style is sleek and chic, without any bows, etc. I wasn't sure I liked the tan stiching around the edge at first, but now I have decided it's fine, and actually gives it a more casual look. They look great with jeans, dresses, just about anything. Zappos customer service is the best! The shipping was so fast, and I'd much rather pick out shoes from the comfort of my home, than trek to shoe store after shoe store at the mall and deal with sales people.
Other brands recommended by reviewer: Born, Finn Comfort, Dansko,Aerosoles,Easy Spirit
2009-08-23 09:44:10 MICHAEL Michael Kors Gillian Flat
Reviewer:
Working M
from Long Beach, California
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Love this shoe; I own this in Tobacco suede. I wear a 6.5. The shoe does stretch out a bit. I am about to buy the tan leather in a half size smaller. It is a very comfortable shoe and very stylish. I have a 3 year old that I have to keep up with and these shoes let me do that in style. I am always on my feet at work and these shoes are so very comfy. People have stopped me to tell me how awesome the shoe is.
Other brands recommended by reviewer: Jessica Simpson, Tsubo, Frye
2009-08-17 13:24:19 MICHAEL Michael Kors Gillian Flat
Reviewer:
Rhonda Cole
from Los Angeles, CA
Overall:
Comfort:
Look:
Must retract my previous review and agree with many of the other buyers about "poor" quality. Although my first 2 pairs were made very well of beautiful soft (calfskin) like leather, this recent pair in no way resembled either. Not only did the leather not look or feel like leather, but what was supposed to be a beautiful even luggage color, as represented on the Zappos website, actually looked cracked with faint white streaks throughout. The shoe was also very wide and seemed to run much larger size, unlike my other pairs. With that said if this is any indication as to recent manufacturing changes made by the manufacturer, then do not waste your money. Sorry.
2009-08-13 11:28:22 MICHAEL Michael Kors Gillian Flat
Reviewer:
Rhonda Cole
from Los Angeles, CA
Overall:
Comfort:
Look:
I have owned 2 pairs (1 black leather & 1 tan suede) of these little shoes for almost 2 years now and absolutely love them. Out of the all the more expensive shoes in my closet, my black leather pair are my all times faves and contrary to the reports of "poor" quality, I am happy to report that mine have held up quite well after a lot of wear. I always vowed that should the luggage leather color become available, that I would scramble to purchase another pair, which I just did.
Other brands recommended by reviewer: Pedro Garcia, Cole Hahn, Frye, Pikolinos, etc.
2008-12-26 14:39:25 MICHAEL Michael Kors Gillian Flat
Reviewer:
Mommy O
from Dallas, TX
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt wider than marked
Shoe Arch: No arch support
Great basic flat!
I read the reviews (like I always do) before making my purchase. I saw that there were reviewers who were unhappy with quality, but since Zappos provides such great customer service, I decided to give them a try anyway. I've been wearing them non-stop since my purchase (black leather and brown suede) and haven't had a single problem with them. I've looked at all the stitching and seams, and the shoes look really well-made. I wonder if the people who had problems got a pair from a bad batch. They do seem to run a bit long and wide, but I haven't had a problem with slipping, and my foot isn't wide at all. If you're comfortable with Zappos, I'd take a chance on them. They're a great basic!
Other brands recommended by reviewer: Modern Vintage, French Sole, Saucony, Dansko, Cole Haan
2008-12-04 11:10:34 MICHAEL Michael Kors Gillian Flat
Reviewer:
Anonymous
from New York
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: No arch support
Cute, but poor quality -
Unfortunately, this shoe is poorly constructed and not good quality for the price. I was VERY disappointed that after two weeks of wearing these, the seam on the right toe ripped and the leather on the toe was already looking worn. A cute shoe, but I see now that other reviewers have had this same complaint. The leather was stiff at first, but seemed to soften up. Zappos has A+++ customer service though and they've really taken care of me and gave me free expedited shipping on the replacement.
Other brands recommended by reviewer: FS/NY
2008-11-13 16:43:31 MICHAEL Michael Kors Gillian Flat
Reviewer:
Fran F
from Brooklyn, NY
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Cute, but...
Love this shoe. But I have a hole in the toe of one shoe. Did not last long and I am disappointed in that. Other reviewer had the same problem, but I am unable to exchange mine. Oh well!!!!
2008-11-12 06:11:50 MICHAEL Michael Kors Gillian Flat
Reviewer:
Anonymous
from New York
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Arch: No arch support
Love this shoe - wish it were more durable!
Very comfortable and nice styling but toe area already started wearing out within 1st month of wearing just one or two times per week. Granted, city walking is tough on shoes & I tend to pronate but wish it had some reinforcement or protection in the toe area. Nonetheless, would recommend for comfort and looks as a great basic - I'd probably buy another pair when this one burns out!
2008-11-03 13:51:38 MICHAEL Michael Kors Gillian Flat
Reviewer:
Scrane
from Granite City, IL
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support
Really like these.
Bought these in black leather and brown suede. Slightly wide in the heel but I frequently have that problem with shoes. Great everyday shoe with almost anything!
2008-11-02 16:26:27 MICHAEL Michael Kors Gillian Flat
Reviewer:
Anonymous
from Maryland
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: No arch support
This is a jewel of a shoe.
Great shoe. Soft and unconstructed. Added a Dr. Scholl's pad in the toe to tailor the fit and feel to my foot. This is just the shoe that I was looking for to wear with tapered slacks and jeans.
2008-10-31 08:53:58 MICHAEL Michael Kors Gillian Flat
Reviewer:
Michelle
from San Jose, California
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: No arch support
Cute ballet flat -
This is a fun ballet flat, but with a twist. The bottom is kind of like driving mocs. I only gave the overall 3 stars because I had to exchange my first pair. The seam by the toe started coming apart, but Zappos was kind enough to replace them! I'm happy with them. I probably got a bum shoe on the first round.
2008-09-04 02:42:24 MICHAEL Michael Kors Gillian Flat
Reviewer:
Anonymous
from Nantucket, Massachusetts
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great teaching shoes -
I am a first grade teacher and these wonderful shoes are great for looking professional, but being very comfortable!
Other brands recommended by reviewer: Merrell
2008-09-03 09:04:33 MICHAEL Michael Kors Gillian Flat
Reviewer:
Amy C
from Washington DC
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: No arch support
Nice driving shoe - I like these shoes a lot. So much so, in fact, that I recently wore them out shopping. That turned out to be a mistake. These little wisps of shoes are totally comfortable, but in the same way that bare feet are comfortable – little support, not much sole, soft leather, etc. In other words, wear them to the office! Wear them to the grocery store! Wear them to the movies! But for Pete's sake, don't wear them to the mall or a museum or the zoo because your feet will KILL by the end of the day. Overall, great shoe for sprints, not marathons.
2008-07-17 07:24:41 MICHAEL Michael Kors Gillian Flat
Reviewer:
Angela
from Seattle
Overall:
Comfort:
Look:
Shoe Size: Felt a full size larger than marked
Shoe Width: Felt wider than marked
Shoe Arch: No arch support
Great Comfortable Shoe!
Zappos is awesome! I received my order a little over 24 hours after I received it even though I paid for standard shipping! I love this flat! I usually wear a 9.5 or 10 so I thought if I ordered a 9.5 the shoe would fit. It did not. So I returned it for a 9, which fits great. The one negative is the sole is not super durable. This is not a good shoe for rainy weather, etc. Overall super cute!
Other brands recommended by reviewer: Dolce Vita
2008-07-16 10:03:11 MICHAEL Michael Kors Gillian Flat
Reviewer:
Anonymous
from Seattle
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt narrower than marked
Shoe Arch: No arch support
Beautifully made -
Love the look but for I wish it came in a wider width. My feet are usually a B width but these are too narrow. I'm still deciding whether to keep them or return them. I want them to work but not sure if it's meant for my foot. Haven't worn them yet.
2008-07-07 16:41:13 MICHAEL Michael Kors Gillian Flat
Reviewer:
Anonymous
from Rockland, New York
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
A good shoe -
The shoe was comfortable and gave very good support for a flat shoe. The look is great and I have gotten complimented!
Other brands recommended by reviewer: The Nomi Lolly
2008-07-03 14:00:04 MICHAEL Michael Kors Gillian Flat
Reviewer:
Rachel
from Chicago
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support
I LOVE these flats! So cute, so comfy, all around great shoe! But they just don't fit my narrow feet. I tried both the 8.5 and the 9, and they just don't work out, too wide. It's a shame because they are seriously super cute!
2008-06-23 05:11:40 MICHAEL Michael Kors Gillian Flat
Reviewer:
Anonymous
from Central Pennsylvania, USA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: No arch support
Love these flats -
I love these. I am careful not to wear them in the rain as they are low to the ground. They feel like my real ballet slippers for dance class, but have rubber on the bottoms for traction and wear. Very stylish in black and I had not problems so far with the stitching and I’ve worn them about 30x. Love them for work with long slacks, linen pants. Didn’t stretch too much for me but molded nicely to my foot.
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 |  | Dear People,
Okay, you are amazing! You sent me an email last night regarding my order. However, the shoes were delivered yesterday morning! I believe that order-to-delivery was less than 24 hours! WOW! And, thank you! Of course, I will be sure to let many people know how awesome you are. You already have several fans in my office.
Best regards,
Clare F. |  | ~ Clare F., August 18 2009
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