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| - Fit Survey:
- 81% of Fit Survey Respondents said this shoe
"Felt true to size". - 86% of Fit Survey Respondents said this shoe
"Felt true to width". - 78% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( Cole Haan Santa Barbara )
Write an online review and share your thoughts with other Zappos.com customers!
| 81% of Fit Survey respondents said this shoe "Felt true to size"
86% of Fit Survey respondents said this shoe "Felt true to width"
78% of Fit Survey respondents said this shoe had "Excellent arch support"
Customer Rating/Review
Cole Haan Santa Barbara
Number of reviews: 47
Average customer ratings:
Overall:
 Comfort:  Look:
2009-10-28 19:12:46 Cole Haan Santa Barbara
Reviewer:
Anonymous
from North Carolina
Overall:
Comfort:
Look:
I had a pair of these shoes back in 2002 and I loved the way they looked and felt. Bought a new pair a few months ago. Same size and model as before. Something has changed; they are very uncomfortable now, they lack padding in the area supporting the ball of the foot. I found them to cause a significant amount of foot pain. Can't even wear them anymore. Very surprised, because I normally love Cole Haan. But I will have to buy something else from Born or Clarks that looks similar, because my feet cannot survive these shoes. Very disappointing.
2009-09-16 19:28:57 Cole Haan Santa Barbara
Reviewer:
Alex G
from New York
Overall:
Comfort:
Look:
Agree with the previous poster. These shoes are very comfortable and look great, but the sole ripped across the balls of my feet after only a month of regular wear. Thought it was just my pair, but seeing the other posts confirms that these shoes are not durable (though I\'ve continued to wear them with the ripped sole and the rest of the shoe holds up well). Was going to re-buy, but not a chance now.
2009-09-15 09:27:01 Cole Haan Santa Barbara
Reviewer:
Anonymous
from Central NJ
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
These shoes are not durable. My husband found these shoes very comfortable but within four months of buying them the sole split across the ball of his foot. He did not wear these shoes exclusively, he wore it approximately two or three days a week.
2009-07-14 15:26:18 Cole Haan Santa Barbara
Reviewer:
branden loveland
from portland
Overall:
Comfort:
Look:
They were comfortable right out of the box. They work well with a sport coat or with jeans. They seemed to run half a size small .The little "air windows" are a bit ugly, but not that noticeable, and I would prefer they were not there.
Other brands recommended by reviewer: mephisto
2009-06-01 08:21:43 Cole Haan Santa Barbara
Reviewer:
Anonymous
from Humboldt County, CA
Overall:
Comfort:
Look:
These shoes are an attractive, comfortable, and well constructed shoe for my husband's hard-to-fit feet (11 1/2 wide). He is an orthopedic surgeon so he is on his feet during surgery or seeing patients all day. These are terrific for in the office and at social events. The window in the heel design is a bit odd but fortunately not too eye catching. We would recommend this shoe! (I am the designated shoe purchaser because we live in a rural community on California's "Lost Coast" with few shopping options and he simply won't buy shoes for himself. He was delighted with this purchase and has become a vicarious Zappos fan and now tells patients about your shopping site).
Other brands recommended by reviewer: Dansko (for on-you-feet-all-day fit, comfort, arch support, and quality construction).
2009-03-24 17:07:48 Cole Haan Santa Barbara
Reviewer:
Anonymous
Overall:
Comfort:
Look:
These are one of the most comfortable pair of shoes I have ever worn. Unfortunately after only 7 months of office wear the rubber sole has split on the balls of the foot on both shoes. I am disappointed with this lack of durability given the level of comfort they provide. I will not be purchasing another pair.
2009-03-21 18:08:17 Cole Haan Santa Barbara
Reviewer:
Anonymous
from Michigan
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Finn Review -
First off, I’m a shoe nut with a size 15 shoe. At this point, ordering shoes is my only real option outside of an outlet. Zappos is my first stop no matter what shoe I'm looking for. Customer service is so great I've not considered other options. This Cole Haan shoe is a keeper. My goal was to have a shoe I could wear from 5am-10pm while traveling. Although these shoes took a few trip to break in, I would recommend them for anyone looking for an all day shoe. They look great with jeans or business casual. I wouldn't wear them with a suit.
Other brands recommended by reviewer: Kenneth Cole Reactions
2009-01-26 09:56:37 Cole Haan Santa Barbara
Reviewer:
Eddie
from New Jersey
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
The best pair of shoes I own -
I purchased these shoes as a present for myself. By far Cole Haan is the best shoe I own and I have a huge collection of shoes. The quality of the shoe is outstanding, looks great and very comfortable. The customer service rep I spoke with was very pleasant, she sent my shoes overnight Fed-Ex, and there was no charge, saved me about $25. And the customer service is like no other. Great job guys keep up the good work. I would recommend to any and everyone. Thanks.
2008-11-15 15:24:25 Cole Haan Santa Barbara
Reviewer:
Viamax
from Austin, TX
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Not quite comfortable -
I was excited to get these shoes after reading how comfortable most found them. After wearing them for several weeks - a little stiff until broken in - I've got to say I'm disappointed. They are nice shoes in every way except comfort. For me the gels under the front balls are intrusive, and my feet actually hurt after wearing them all day. Seems a normal sole would have been better.
2008-11-02 17:48:23 Cole Haan Santa Barbara
Reviewer:
Debbie
from Iowa
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
These are comfortable and easy to get on. You have to stick pants down in the boot unless you have a wide pant leg. They run whole sizes and I found them to be roomy enough to buy the 7 even though my usual shoe size is 7 1/2, rather than sizing up to an 8.
2008-10-26 09:12:23 Cole Haan Santa Barbara
Reviewer:
Stylist
from Boston
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Comfortable and Stylish -
This is a perfect shoe. Looks great. Lots of support. It has the appearance of a classic loafer yet is not an over bulky or heavy shoe. I bought the black with the shine and am very pleased. I'm even more pleased with Zappos. This is the best company, on every level, to do business with.
2008-06-16 11:29:11 Cole Haan Santa Barbara
Reviewer:
Anonymous
from Miami, FL
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Beautiful Shoes!
First, let me start by saying Zappos is by far the BEST company I have ever dealt with. Their Customer Service (returns policy) is incredible. I ordered these shoes around 3PM and the next day by 2PM I was being handed a box from Zappos. I don't know how they do it. I tried them on and didn't like how they fit so I called and asked for an exchange. Again, I was blown away. The new pair arrived before I even had the chance to send them back the 1st pair. Amazing! Simply amazing. I don't think I'll buy shoes anywhere else after this experience. You can't go wrong with Zappos. Oh yeah, the shoes. They are beautiful, comfortable and casually elegant. Things you can always expect from Cole Haan.
2008-05-29 15:06:05 Cole Haan Santa Barbara
Reviewer:
Anonymous
from Palo Alto, CA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Great shoe!
Very comfortable - good motion control and shock absorption.
2008-05-04 20:21:43 Cole Haan Santa Barbara
Reviewer:
Craig
from Jacksonville, Florida
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Best shoe I have ever owned -
I have 4 pairs and just rotate them. They are tremendously comfortable and stylish as well. I do a lot of walking at car dealerships, and the soles and Nike air system have saved my knees. I highly recommend this shoe if you are on your feet a lot...I've had many compliments on the shoe in both colors.
Other brands recommended by reviewer: It's all I wear...If it aint broke, don't fix it! ok, Johnson Murphy
2008-04-21 13:21:59 Cole Haan Santa Barbara
Reviewer:
Anonymous
from Birmingham, AL
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
True to size -
I have wide feet. Some "wides" just feel like they're a size bigger, length included. This fit. A little stiff out of the box, but they're softening and molding nicely.
2008-04-16 14:22:04 Cole Haan Santa Barbara
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Great Shoe -
This is a great stylish shoe also very comfortable.
2008-04-11 19:25:38 Cole Haan Santa Barbara
Reviewer:
Anonymous
from Houston, TX
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Shoes are not comfortable -
I bought these shoes for work. They are not comfortable at all. I am very disappointed because I like Cole Haan.
Other brands recommended by reviewer: ECCO
2008-03-27 20:32:34 Cole Haan Santa Barbara
Reviewer:
Bob
from Maine
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Nice shoes -
I bought these shoes a couple of days ago after reading the reviews and have to agree that it does take a couple of days to break them in. They are very stylish and I have gotten a few compliments on them already. I bought the matte black ones and the finish is perfect. It is not a flat finish, but more like semi-gloss. They look great with jeans of chinos and would be compatible with almost any kind of clothes from casual to dress. The quality is very impressive.
2008-03-25 05:31:45 Cole Haan Santa Barbara
Reviewer:
Anonymous
from Atlanta
Overall:
Comfort:
Look:
Shoe Size: Felt a full size larger than marked
Shoe Arch: Moderate arch support
Good shoe -
Not as comfortable as an Ecco but Ecco did not have this style of shoe. This is a good summer shoe.
Other brands recommended by reviewer: Ecco
2008-03-21 14:35:29 Cole Haan Santa Barbara
Reviewer:
Albert
from Sacramento, CA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Great dress shoe for work -
I had a pair of very similar Cole Haan shoes that is now discontinued, and fell in love with the Nike Air technology. When they finally wore out after three years of daily wear, I bought the Santa Barbara as a replacement. The shoes take about a week to break-in because the leather is stiff, but once they've softened up; they're super comfortable and have great cushioning.
2008-03-14 06:24:04 Cole Haan Santa Barbara
Reviewer:
Anonymous
from Memphis, TN
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Cole Haan Santa Barbara -
Good fit, comfortable shoe, safe classic styling.
Other brands recommended by reviewer: Donald Pliner
2008-02-18 11:43:28 Cole Haan Santa Barbara
Reviewer:
Bill H
from Hawaii
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Excellent choice -
Very comfortable, stylish, good value. I live in Hawaii and it's hard to find shoes that come in wide widths. Cole Haan always provides extra widths for their shoes and Zappos has a good selection.
2008-02-06 18:43:11 Cole Haan Santa Barbara
Reviewer:
Eddie
from Tulsa
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
As good as it gets -
Fit great right out of the box. Comfortable and look great.
First time I wore them I had 3-4 compliments on a plane trip,
Buying both black pair next. Perfect for business casual, dressy enough with a sport coat.
2008-01-25 05:25:33 Cole Haan Santa Barbara
Reviewer:
Matt
from SD
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Excellent arch support
Cole Haan SB -
Comfy shoe, bounce in my step, size 13, tall guy with slender feet, so actually these M size shoes really would fit a dude with wide feet, they slip off the sides and are REALLY wide for the categorization as Medium... they should have made a pair that is narrow.
2008-01-18 05:12:23 Cole Haan Santa Barbara
Reviewer:
Anonymous
from New York
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Great casual dress shoes -
Nice comfy shoes those are appropriate w/ either jeans, slacks or suits. Good arch support for walking. Take a few days to break it in but versatile compared to others.
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 |  | I love zappos! Customer service is great. While some shoes do not always fit right, it is a brand issue not a zappos issue. Whenever I need shoes, zappos is the first place I go and I am never disappointed. Thank you zappos for customer service always being #1!!! Julie S. |  | ~ , October 02 2009
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