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- Fit Survey:
- 89% of Fit Survey Respondents said this shoe
"Felt true to size". - 100% of Fit Survey Respondents said this shoe
"Felt true to width". - 100% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( Kenneth Cole New York Point Pleasant )
Write an online review and share your thoughts with other Zappos.com customers!
| 89% of Fit Survey respondents said this shoe "Felt true to size"
100% of Fit Survey respondents said this shoe "Felt true to width"
100% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Kenneth Cole New York Point Pleasant
Number of reviews: 2
Average customer ratings:
Overall:
 Comfort:  Look: 
2007-09-21 21:28:40 Kenneth Cole New York Point Pleasant
Reviewer:
Arizona L
from Sierra Vista, AZ
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Urban western -
Oooh what a beautiful shoe. The interior is as snazzy as the exterior. The leather exterior is very buttery and beautiful. I tried them on late in the day on tired feet and the fit was very good. Snug, but not too tight. These are shoes that won't flop off when you walk. Heel height is perfectly acceptable, not too high to be trampy, not too low to be grandma. Great business shoe, court shoe, office shoe.
2007-04-05 03:11:10 Kenneth Cole New York Point Pleasant
Reviewer:
Carpenter
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Kenneth Cole New York Point Pleasant -
Cute, stylish, mostly comfortable shoe. Great for an all day office shoe but not so comfortable for walking long distances. I love the little extra detail on the toe of the shoe and the back of the shoe it adds just a little extra pizzazz to a everyday shoe.
Other shoes recommended by reviewer: BCBG MazAzria
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 |  | Tony, I would address you as sir, however, I just found out that not only are you younger than I, but we also wear the same uniform to work...T- shirt and jeans. So there will be no false formalities. I wanted to write and let you know how thrilled I was with my first Zappos experience. I purchased a couple pair of shoes online last Saturday evening in preparation for a trip to Ireland this Saturday. I wasn't sure if I should upgrade to the faster shipping option so I called the 24/7 helpline. I reached Kimberly, who advised me to go ahead and click "send" and she would adjust the shipping to "next day" at no extra charge. In doing this, she advised, we would still have time to make any changes should there be a problem with the shoes. I was expecting a Tuesday delivery and was amazed to have the shoes on my doorstep by 10:00 a.m. Monday morning. Wow! One pair didn't fit so well, so I called to see about returning them. I spoke with Karen, and once again was thrilled to speak with someone both friendly and knowledgeable. Incidentally, the shoes that I ordered in exchange, arrived on Wednesday. About half an hour ago I got a call from James asking if I had time to take a short survey concerning my Zappos experience. Needless to say, your company and people received top marks from me. The impression that I am left with after speaking to three different people is that your employees really care about pleasing the customer. The enthusiasm and sincerity to do right by me never felt scripted, false, or overzealous in any way, just real people actually wanting to help a real person. Kudos to you Tony, I know that morale, and a customer service culture start at the top. Keep up the good work. I'll be looking to see what your next venture is. |  | ~ Art K., July 24 2008
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