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| - Fit Survey:
- 65% of Fit Survey Respondents said this shoe
"Felt a half size larger than marked". - 67% of Fit Survey Respondents said this shoe
"Felt wider than marked". - 82% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( New Balance WW977 )
Write an online review and share your thoughts with other Zappos.com customers!
| 65% of Fit Survey respondents said this shoe "Felt a half size larger than marked"
67% of Fit Survey respondents said this shoe "Felt wider than marked"
82% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
New Balance WW977
Number of reviews: 102
Average customer ratings:
Overall:
 Comfort: Look:
2009-11-30 09:56:00 New Balance WW977
Reviewer:
Anonymous
from Tacoma, WA
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Normally, I wear a 7W shoe. I had been looking for a good waterproof walking shoe and tried other manufacturers' walking boots/shoes. Unfortunately, even those 7 EE shoes/boots were too narrow, particularly at the top of my feet. I saw these NB shoes online, and read the reviews. I followed some of the reviewers' advice and ordered this shoe in size 7.5, a half size larger than my usual size. I ordered the EE width. I am so happy! They fit perfectly. They are so comfortable. At first the collars were a little stiff, but after a short time they relaxed and feel soft and comfortable around my ankles. Zappos' super fast service is wonderful, too.
2009-11-13 15:26:27 New Balance WW977
Reviewer:
Dolly
from Spokane Washington
Overall:
Comfort:
Look:
Shoe Size: Felt a full size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Very happy. Ordered these last evening and received them today. I am amazed with the customer service. I wear a size 10 AAA, but after reading others' recommendations I ordered size 11 2AA. They are great! So comfortable so far. I've been wearing them for several hours and they feel good. Can't wait to go walking with them.
2009-10-29 12:32:43 New Balance WW977
Reviewer:
Phyllis M
from Vancouver WA
Overall:
Comfort:
Look:
WW977 is an excellent fit and comfortable shoe. I have a narrow foot with tibial tendinitis due to collapsing arches. I normally wear a size 10 in New Balance, but did have to return for a 10.5 AA. Zappos, as usual, is fast and efficient with super easy returns.
2009-10-24 14:04:11 New Balance WW977
Reviewer:
Suzanne W
from Albany, GA
Overall:
Comfort:
Look:
These boots were great for hiking in the Grand Canyon, Zion, and Bryce Canyon National Parks. A week before our trip I broke one of my toes. Amazingly, I had minimal discomfort in the toe while hiking which I can attribute to this boot. The ankle support was exactly what was required for hiking on limestone trails in Bryce Canyon. My suggestion for sizing is to increase by a 1/2 size from what your normal New Balance size would be. Also, increase width up one size if you have any bunions or extra wide feet. I normally wear 7.5 B in New Balance, but I needed size 8 D in these (I do have bunions). Another suggestion, order 2 or 3 different sizes at once to assure you get the correct one. Then, you can send back the others free of charge and very easily. Zappos rocks with their return policy!
2009-10-23 08:57:37 New Balance WW977
Reviewer:
Anonymous
from portland,oregon
Overall:
Comfort:
Look:
This shoe fits perfectly out of the box. I am a 7EE. Needless to say it is hard to find shoes, boots or sandals that fit. These do. New Balance products run wide so I use their products a lot. The great thing about Zappos is they carried the extra wide boots. I shop at the New Balance store in my city. Zappos is easier to get to. The service is great. They also had a larger selection of the extra wide shoes.
2009-10-01 10:32:28 New Balance WW977
Reviewer:
Laura C
from Staten Island, New York
Overall:
Comfort:
Look:
New Balance walking boots have really made a difference in my being able to hike with friends and have fun while taking part in a variety of activities in all terrain and climate conditions. Prior to finding the New Balance WW977 I had to sit a lot of hiking activities out. I usually wear a 12 or 12 1/2 in other brands, but found the woman's 13 to be the right fit with a pair of thick socks. This was a great find.
2009-09-07 14:02:14 New Balance WW977
Reviewer:
Linda Jordan
from Marblemount, Washington
Overall:
Comfort:
Look:
I love the boots. I have narrow feet and the heels fit perfectly. They are a bit roomier in the toes which is nice. I wear thick socks with them. They needed no break in. The water proofing is great. I highly recommend them.
2009-08-04 02:07:48 New Balance WW977
Reviewer:
Michelle S
from Stationed in Grafenwoehr, Germany
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Excellent arch support
Inconsistent Sizing between Colors - I ordered a pair of these hiking shoes last year in an 8 D width in the two-tone "Walnut Brown" color. That pair fit great with no break-in time. I decided that since I wear them so much I needed to order another pair to replace them. I was disappointed that Zappos didn't have the same color, but I love the comfort & fit so much that I choose the Brown GTX and ordered the same size. To my surprise, the new ones are at least a half size smaller. Very confusing how a well-known company like New Balance could have inconsistency between the same style shoe with the only difference being the color. As always, Zappos offers such great customer service that I know when I order from them that making a return is quick & easy. The only hassle with returning items to Zappos is finding time to take the shoes to the Post Office to mail them.
2009-07-27 14:37:22 New Balance WW977
Reviewer:
Anonymous
from Ventura, CA
Overall:
Comfort:
Look:
These hiking boots are very comfortable as is usually the case with New Balance. Be sure to upsize at least a half a size, and increase the width one size. My husband bought the same boots at D width and has plenty of room. The women\'s width size seems narrow and the length short. I had to return the size 8 1/2 D width for size 9 in EE width. Zappo\'s was great as usual in making the change.
2009-07-22 10:42:18 New Balance WW977
Reviewer:
Barbara L
from Oklahoma
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Problem feet? Problem solved. Problems I have tiny pinky toes, narrow heels, wide at ball of foot, and arthritis in one toe. This shoe met all of my requirements, but not without more than one try. Zappos saved the day by shipping overnight the right ones in time for my vacation. All customers looking for hiking boots should remember that heavy socks usually require an increase in width. I wore these shoes my entire vacation and was really comfortable. No breaking in required.
2009-07-22 10:41:12 New Balance WW977
Reviewer:
Barbara
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Problem feet - Problem solved. Problems: tiny pinky toes, narrow heels, wide at ball of foot(D), arthritis in one toe. This shoe met all of my requirements, but not without more than one try. Zappos saved the day by overnighting the right ones in time for my vacation. All customers looking for hiking boots should remember that heavy socks usually require an increase in width. I wore these shoes my entire vacation and was really comfortable, no breaking in required.
2009-07-16 13:31:32 New Balance WW977
Reviewer:
Anonymous
from Seattle
Overall:
Comfort:
Look:
I have small (5.5) wide feet (EE) and it's nearly impossible to find hiking shoes that have enough room for my toes while wearing 2 pairs of socks; usually my feet suffer terribly. These fit the bill very nicely. On advice from others, I went up a size (6 EE), but I think I would have been okay with 5.5. I didn't even bother with the insoles that came with them, instead putting in a pair of SuperFeet.
2009-06-19 07:12:09 New Balance WW977
Reviewer:
Shylee
from Colorado
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Runs small, not comfortable -
The shoe runs a half size small and width at EE wasn't wide enough. I usually do fine with EE, but not these. Very stiff in the back & sides.
2009-06-12 09:31:03 New Balance WW977
Reviewer:
Mary B.
from Houston, TX
Overall:
Comfort:
Look:
These shoes outperformed my expectations. I bought them for our trip to South America. We hiked the Galapagos Islands, the Sacred Valley, Machu Picchu, etc. They provided all the support I needed and were very comfortable while hiking. I even waded through a stream without my feet getting wet. My only problem was that I have arthritis in my feet, so level street walking was not as comfortable as I would have liked. I would recommend these shoes for hiking and would buy them again.
Other brands recommended by reviewer: Finn Comfort
2009-05-28 19:25:28 New Balance WW977
Reviewer:
Anonymous
from Berkeley, California
Overall:
Comfort:
Look:
If you have a problem with your feet pronating, you will love this shoe! It helped my foot heal from an injury in just a week. It is so comfortable and supportive. I listened to all the reviewers, thank you, who said to order one size larger as well as wider. That worked perfectly. Plus they're Gore-Tex so I can wear them in the rain. Zappos got them to me overnight with their regular free shipping. Thank you Zappos!
2009-05-19 07:42:16 New Balance WW977
Reviewer:
Lynn B
from Chattaroy, WA
Overall:
Comfort:
Look:
I wore these in the house for several hours debating about whether to keep them and kind of wish I had decided to send them back--too late now. They are fairly comfortable, but my feet get sweaty in them and that is unusual for me. They don't breathe well. I'm sure I'll wear them out--have been wearing them quite a bit, but wouldn't buy another pair--not good enough to be worth the price. They do run a little short. I wear 8.5 and after reading reviews bought a 9. This was the right size. Narrow size fits like it should.
2009-05-14 19:54:45 New Balance WW977
Reviewer:
Roop B
Overall:
Comfort:
Look:
I am very happy and pleased with these pair of shoes. I have plantar fasciitis, heel spur, neuroma, and very weak ankle, but these shoes are the best for all of the above. Protects my ankle, helps my heel for the whole day, and do not have to change my shoes for my hiking trips or even for walking on the curved fields. I can say I am in love with these shoes. Thanks Zappos.
Other brands recommended by reviewer: New Balance only. None other or there is no other brand.
2009-05-04 07:44:52 New Balance WW977
Reviewer:
Anonymous
from Fairfax, VA
Overall:
Comfort:
Look:
Shoe Size: Felt a full size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Excellent arch support
Happy Feet -
I tried a number of shoes in an attempt to find something that fit well and was both comfortable and attractive. I started out a 1/2 size larger, but I had to go up a full size and width to get the perfect fit, but it worked. This one surpasses all expectations. Well done!
2009-05-01 10:37:14 New Balance WW977
Reviewer:
Deb
from Colorado Springs, Colorado
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great looking boot but rubbed on my right little toe -
These boots look really great, accommodate my custom orthotic, and felt great walking around the house when I tried them on. However, when I walked in them on my trip to Germany, I got a pressure blister on my right little toe on the very first day. They didn't feel too narrow, so maybe it's just an issue with their construction at that one point (I had no problems whatsoever on the left foot). I plan to take them to a cobbler to see if it can be stretched and hope that solves the problem. If I hadn't gotten the blister, I would have given them a 5-star rating.
Other brands recommended by reviewer: Keen
2009-04-17 08:39:39 New Balance WW977
Reviewer:
Mel C
from Boston
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Nice shoe -
I was looking for a shoe to take on a trip to England so waterproofing and comfort are essential. Initially, I found the high collar quite uncomfortable. I wore them with lambswool in my socks and after a few days where they have broken in nicely and I don't need any extra padding. I haven't been to England yet and haven't worn them in a really hard rain, but they are certainly comfortable for a full day of errands. I always wear a half-size larger in New Balance and I appreciate that they come in wider widths. You really need to try them on because different styles in the same size/width fit very differently.
2009-04-14 12:08:06 New Balance WW977
Reviewer:
Anonymous
from Adirondack Mts., NY
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Finally found a hiking shoe...
Very happy with all aspects of this shoe. Appreciate all the choices NB offers in terms of fit. Have very hard to fit feet because of bunions--wide forefoot and narrow heel. Had tried on 30 different shoes I thought would fit before this. Also is a nice looking hiking shoe--Doesn't look like an "orthopedic" shoe. Wish it was also waterproof, but not complaining!
Other brands recommended by reviewer: Keen women's Briggs
2009-03-27 15:25:50 New Balance WW977
Reviewer:
Sybster1000
from Nashville
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Ouch!
I ordered this is a 6.5 and 7. WW...I usually wear 6W but wanted it larger for hiking socks...OMG! They hurt like heck with one regular sock...probably okay for normal width feet but not mine...too bad cuz they are cute and waterproof.
2009-03-21 15:16:25 New Balance WW977
Reviewer:
Janice
from Mississippi
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Sturdy -
These are comfortable, sturdy, and offer good support.
2009-02-07 17:13:29 New Balance WW977
Reviewer:
Anonymous
from Illinois
Overall:
Comfort:
Look:
Shoe Width: Felt true to width
Well Pleased -
I ordered these shoes for my wife. She wears orthotics and often has problems with fitting. I took the advice of other reviews and ordered a half size larger than her usual 8 1/2 wide. She loves the shoes and the way they fit. Her arch supports insert nicely. Your service is excellent. My next shoes will be from Zappos.
2009-02-07 06:03:56 New Balance WW977
Reviewer:
Surferwife
from San Diego, California
Overall:
Comfort:
Look:
Shoe Size: Felt a full size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: No arch support
Even the "wide" is too narrow try something else -
I had high hopes for these shoes but when I received them I tried them on immediately and barely could get my foot into them. The width was sooo small. I couldn't even get my foot all the way in. I usually wear a wide, that's what they said this was. However, it seemed "narrow" to me. Will never try New Balance again.
Other brands recommended by reviewer: Monrail, Sketchers D'lites and Sketchers Sport all in wide width
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 |  | I ordered shoes last night around 8:00 pm. They showed up at my door this afternoon. How do you do it? Is there really a Santa? Congratulations. This is the best customer service experience I've ever had. You put everyone else to shame. Keep it up!
Best,
Mary Catherine T.
|  | ~ Mary Catherine T., November 11 2009
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