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| - Fit Survey:
- 73% of Fit Survey Respondents said this shoe
"Felt true to size". - 70% of Fit Survey Respondents said this shoe
"Felt true to width". - 87% of Fit Survey Respondents said this shoe had
"No arch support".
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| | Do you own this product? ( Bastien Mika ) Write an online review and share your thoughts with other Zappos.com customers!

| 73% of Fit Survey respondents said this shoe "Felt true to size" 70% of Fit Survey respondents said this shoe "Felt true to width" 87% of Fit Survey respondents said this shoe had "No arch support"
 Customer Rating/Review
Bastien Mika
Number of reviews: 3
Average customer ratings:
Overall:
Comfort: Look: 

 2008-03-13 07:34:56 Bastien Mika
Reviewer:
Anonymous
from Cleveland Overall:
Comfort:
Look: Shoe Size: Felt a full size smaller than marked Shoe Width: Felt narrower than marked Shoe Arch: No arch support
I normally wear a 7-1/2 wide. I ordered a 7-1/2 double wide and could not even get my foot into it with a thin sock. I also tried a double wide 8 (to allow for a thick sock). I could get my foot in, but only with a thin sock. Once the boot was on, it felt very stiff and uncomfortable. Back they went! I'll try a different brand next time.
 2007-02-19 12:11:12 Bastien Mika
Reviewer:
Anna
from Concord, Mass Overall:
Comfort:
Look: Shoe Size: Felt a half size smaller than marked Shoe Width: Felt narrower than marked Shoe Arch: No arch support
Beautiful boot, but sizing is WAY off -
This boot looks even better in person than online, feels toasty and warm to the touch. Unfortunately they have to go back because the sizing is WAY off. I wear a 6.5 M, but ordered a 6.5 WIDE so that I could accommodate a thicker sock...I couldn't even get my foot into the boot. This boot is definitely sized shorter and narrower than usual.
Other brands recommended by reviewer: Canadien Boots
 2007-02-05 15:03:15 Bastien Mika
Reviewer:
Anonymous
from Seattle, WA Overall:
Comfort:
Look: Shoe Size: Felt true to size Shoe Width: Felt true to width Shoe Arch: No arch support
This boot was exactly what I was looking for - warm, fits under a pair of jeans, and looks nice enough to wear on errands. I recommend that if you have high arches, buy a half size larger so you can fit your insoles in the shoe. The shoe fits true to size, but there is little extra room for inserts. Also fits a little wide in the heel, but is good for someone with large calves. Kept me very warm and dry as I trudged all around Whistler this year.
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 |  | Dear Zappos.com Staff,
I just wanted to send a quick thank you to all of you for being such a wonderful company. I have ordered from you several times in the past and have always enjoyed your wide selection, fast shipping, and easy return policy. However, while these are great attributes of a company, they don't usually inspire me to write feedback emails raving about the company. About a week ago, I wanted to order a pair of shoes I'd had my eye on for quite some time. I shopped around but, as usual, Zappos.com had the best price (and free shipping!). However, when I tried to order, neither you nor any other website I visited had the shoes in my size. I called your customer service number to find out if they had been discontinued. In my experience, these sort of help lines rarely produce any sort of useful information, so I don't usually expect a whole lot from them. I called at around 5:30am Eastern Time, and was thrilled someone actually answered the phone that early in the morning! That would have been enough to make me a happy customer, however in true Zappos.com form, my experience exceeded expectations. Not only was the representative friendly and helpful, he took time to check your inventory and find out if the shoes had been discontinued. Then, he checked out other websites to find out if they had the shoes in my size! After several minutes of searching, he was able to find one website with one remaining pair in my size. However, at that point I was so impressed with Zappos.com that there was no chance of me ordering those shoes from any other website! So thank you to Zappos.com and that customer service representative, whoever he is, for such stellar customer service! Keep up the great work!
Sincerely,
Amanda L. |  | ~ Amanda L., November 17 2009
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