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 |  | Dear Customer Service Team, You just made my day! We are leaving on a cruise next Monday, so I went back and forth about ordering shoes we need for the trip on Zappos. I worried the shipment wouldn't arrive in time, but when we placed our first-ever order with Zappos a few weeks ago, you turned it around so quickly that I decided to take the risk this time. And now I know I'll have the shoes in time. I was already a big fan of yours based on our first order, and now I'm an even bigger fan! Thanks for doing such a great job with customer service. Best regards, Amy B. |  | ~ Amy B., June 11 2009
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