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 |  | Dear Zappos,
I just want to include myself in the long line of people queuing up at your site to sing my hosannahs for the wonderful customer service you provide. Recently, I had my package stolen from my apartment and I thought all was lost. I checked with my neighbors, with other people near my building, and no one knew where it went. I was so, so mad, but when I called your customer service group, I explained the situation and your staffer put in a replacement order without hesitation. I can't believe how awesome you guys are. Thanks so much, Zappos, for being one of the best internet commerce sites out there! |  | ~ , August 06 2008
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