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| - Fit Survey:
- 93% of Fit Survey Respondents said this shoe
"Felt true to size". - 96% of Fit Survey Respondents said this shoe
"Felt true to width". - 91% of Fit Survey Respondents said this shoe had
"Moderate arch support".
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| | Do you own this product? ( Touch Ups Serenity )
Write an online review and share your thoughts with other Zappos.com customers!
| 93% of Fit Survey respondents said this shoe "Felt true to size"
96% of Fit Survey respondents said this shoe "Felt true to width"
91% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Touch Ups Serenity
Number of reviews: 31
Average customer ratings:
Overall:
 Comfort: Look:
2009-11-07 08:02:05 Touch Ups Serenity
Reviewer:
Anonymous
from tx
Overall:
Comfort:
Look:
The shoes were exactly what was in the picture. They're beautiful and I had no hassle with ordering and the shipment came in fast. Was told about this site from my wedding planner who uses it and she was right. It's easy and convenient, especially if you want to send something back and exchange for something else!
2009-05-24 18:06:31 Touch Ups Serenity
Reviewer:
Anonymous
from Sacramento, CA
Overall:
Comfort:
Look:
These shoes are even more beautiful in person. They are a true bright white and fit true to size.
2009-04-12 21:39:27 Touch Ups Serenity
Reviewer:
Anonymous
from Dallas, TX
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Disappointed -
I ordered these for my wedding in part based on the awesome reviews for these shoes, but they didn't live up to it for me. The front portion of the shoe feels a bit like cardboard - it dug into my foot along the edges even though the size felt perfect, and the satin is not as good as I've seen on other bridal shoes. The charm on the front of the shoe is gorgeous though!
Other brands recommended by reviewer: The Nina and RSVP shoes I've looked at have been much better quality.
2009-02-03 13:48:32 Touch Ups Serenity
Reviewer:
Anonymous
from Jersey City, New Jersey
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Perfect wedding shoe -
This shoe is very elegant with a vintage feel. Best of all, they were so comfortable... I danced all night all!
2008-06-27 23:10:06 Touch Ups Serenity
Reviewer:
Anonymous
from Tupelo, MS
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
I ordered these shoes for my wedding because of the vintage look they had. I originally was going to dye them to match my very light ivory dress, but they matched perfectly! They are very elegant and the heel is the perfect height.
2008-06-27 12:50:42 Touch Ups Serenity
Reviewer:
Married 0
from Orlando, FL
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
DANCED ALL NIGHT!!!
I found these shoes in a bridal book and checked out Zappos. I read the reviews, but never thought the shoes could be that great... but they should do. Boy was I WRONG! I kept these shoes on from 4p until midnight with no issues. We danced so much that the party broke the dance floor. I recommend these shoes if you are looking for comfort and elegance without changing into tacky flip-flops on your wedding day.
2008-06-03 11:03:45 Touch Ups Serenity
Reviewer:
Anonymous
from Berkeley, California
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
PERFECT SHOE!!!
I bought this shoe for our upcoming wedding. It's not only beautiful, but it is also very comfortable. I tried several pairs of bridal shoes, but this shoe by far was the most comfortable. I bet that I'll end up wearing it all day on our big day.
2008-05-27 21:30:55 Touch Ups Serenity
Reviewer:
Jessica
from Ventura, California
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Zappos' service is the best!!
The shoes just arrived today (I was upgraded to next day air!) and I absolutely love them. There is a little extra room for me in the heel and the toe than I originally thought so I will probably try the next half size down. They are so elegant and classy and I love the look. They're also pretty comfortable, although I will probably add some padding on the soles because I'm not used to wearing heels. They're about 2.5 inches, not 3 -- still plenty tall for me.
2008-05-19 12:24:31 Touch Ups Serenity
Reviewer:
Lataspice
from Minnesota
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
These shoes took my dress to another level!
I am in LOVE with Zappos! I ordered these shoes on a Wed and received them by Friday morning. Not only that, but it was just what I was looking for. The only downer to these shoes (actually it wasn't that bad) was that I needed to add a little cushion at the ball of the foot. My feet a just a little sensitive and since I knew I'd be on my feet most of the afternoon I held myself out prior to the event. By the time I took them off I was free of the foot soreness and I felt great about the shoe. This is a really nice shoe but most of all thanks for the quick service.
2008-04-17 12:47:41 Touch Ups Serenity
Reviewer:
Anonymous
from Brooklyn, NY
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Fantastic stylish bridal shoes -
I purchased these shoes for my wedding and they were a huge hit. Comfortable, great looking and overall sexy shoe.
2008-03-14 10:48:17 Touch Ups Serenity
Reviewer:
Anonymous
from Massachusetts
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Perfect!
I am so happy with this shoe and with Zappos! I ordered this on Sunday night and actually contemplated paying for overnight shipping because I had a fitting scheduled for that Tuesday, but decided I couldn't justify the extra $. Well, the next day I get an e-mail from Zappos that they upgraded my shipping for free as a thank you and my shoes arrived on Tuesday morning! I am so excited about these shoes, they look great and fit perfect. Definitely true to size although I agree with the other posts that they are not a 3 inch heel, however, I needed a lower heel, so I was hoping for that. Highly recommend the shoe and Zappos in general!
2008-01-30 13:41:10 Touch Ups Serenity
Reviewer:
Anonymous
from San Francisco, California
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
They're even cuter in person!
I wasn't sure what size to order, so I got both sizes and will return one. Because of the heel design, I'll go up a half-size, and add extra padding under the ball of the foot.
I think the heel is elegant, doesn't look prissy and is easy to walk on. And you can't beat the Zappos speed and service.
2007-11-30 07:27:39 Touch Ups Serenity
Reviewer:
Laura
from Louisiana but from New York
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Wedding Shoes -
These shoes are exactly what I wanted. They are very comfortable and true to size. Plus they look fabulous with my wedding dress!
2007-11-09 08:00:47 Touch Ups Serenity
Reviewer:
Anonymous
from New York, NY
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Felt bigger than marked -
I bought these shoes for my wedding and am very happy with their appearance. However, they are a half size larger than marked, so I have to exchange them for a smaller size. Otherwise they are comfortable.
2007-10-10 11:18:48 Touch Ups Serenity
Reviewer:
Candice
from Trinidad and Tobago
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Lovely and elegant -
The shoes were as beautiful as I thought they would have been. I was a bit concerned when I took them out of the box and found that they looked smaller than marked but was relieved to find that they were a perfect fit! They feel really comfortable. The heel height may be somewhat low for those ladies who like added height though.
2007-09-24 06:05:01 Touch Ups Serenity
Reviewer:
Anonymous
from Boston, MA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support
Cute but creaks -
This shoe is very cute and has the perfect wedding day heel height. But, this shoe creaked when I walked. I believe the noise was created from my foot moving against the synthetic lining of the shoe. It was really loud and noticeable. I have tried other Touch Up brand shoes in my search for the perfect wedding shoe and have had the same problem. I notice none of the reviews mention this... I don't know if it is just my feet but I have returned these and am on the hunt for bridal shoes that have a leather lining to avoid this. Also, these shoes are rather wide in the forefoot area.
2007-09-12 05:11:19 Touch Ups Serenity
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Shoe is very comfortable. Usually not one to wear heels but I didn't mind these at all.
2007-09-05 17:35:28 Touch Ups Serenity
Reviewer:
Anonymous
from Frederick, MD
Overall:
Comfort:
Look:
Shoe Size: Felt a full size larger than marked
Shoe Width: Felt wider than marked
Shoe Arch: Excellent arch support
Good in theory, but not in person -
I got these shoes as an option for my wedding, but when I got them they were way too big around the top of the foot. So they looked really pretty online, but in person they looked like old lady shoes. I was sad to return them because online they looked terrific.
Other brands recommended by reviewer: I ended up going with the Gemini shoes by Touch Ups
2007-09-04 11:02:34 Touch Ups Serenity
Reviewer:
S. J
from Norfolk, Virginia
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Wedding Shoe -
I ordered this for my wedding and I wore it all night! I even had slippers waiting under my table and didn't realize until the end of the night that I didn't put them on. They didn't hurt my feet at all. Loved them!
2007-08-08 09:50:11 Touch Ups Serenity
Reviewer:
Meg
from NYC
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Pretty shoe, not a 3" heel though -
The fabric has a nice subtle shine to it, and the jewel adornment does not look at all cheap or tacky. It's a pearl in the middle with crystals around it (looks like a flower). The shoe is very comfortable, but unfortunately it's maybe a 2" heel. I had my doubts looking at the photo that this shoe was as high as it was listed, but thought maybe it was just the angle of the photo. It's not. I ordered another shoe with a 3" heel and tried them on at the same time, and there was no question. However, if you're on the taller side and don't need a lot of height, this is a very pretty and comfortable wedding shoe.
Other brands recommended by reviewer: Touch Ups Federica
2007-07-25 13:36:02 Touch Ups Serenity
Reviewer:
Ro-j.g.
from Texas
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support
COMFORTABLE -
I ordered this shoe for my wedding. I had planned on changing shoes because I thought they wouldn't be comfortable. Boy, was I wrong! I kept this shoe on during the reception and didn't want to take it off afterwards! It was a very comfy shoe!
2007-07-12 11:46:37 Touch Ups Serenity
Reviewer:
Evie
from Miami, Florida
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Perfect!
I bought these shoes for my wedding. They were simple, classic and comfortable. My dress was diamond white, the shoes are white, but I didn't dye them and they looked great. I danced until 2 am and I never thought about them once! Exactly what I wanted. A few people even asked to see my shoes and when I showed them they remarked on how cute they were! LOVE IT!
2007-07-01 17:26:39 Touch Ups Serenity
Reviewer:
Diane M
from Queens, NY
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I bought these shoes for my daughter, who is getting married next year. She doesnt even have a dress yet, but when we saw these shoes we knew they were perfect!!! They are absolutely beautiful!!! They fit perfectly and now we have to find a dress to go with the shoes!!!
2007-06-20 13:31:41 Touch Ups Serenity
Reviewer:
Slygurl
from Philadelphia, Pennsylvania
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
A sweet shoe -
These shoes are very cute in person, although one of the gems on the shoes was off-center and I had to wrangle with it a bit to make it the same as the other shoe. Very comfortable though! I'm planning to wear them for my wedding and dye them a fun color afterwards for other use.
2007-06-09 08:32:20 Touch Ups Serenity
Reviewer:
Carrie K
from Maine
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Love this shoe,
I love this shoe. It was very comfortable. The embellishment on the toe is great. I bought it for my wedding this August and I am afraid I can not wear it because it did not go with my dress the way I thought it would. I highly recommend the shoe and am sorry it isn't going to work out for me.
Other brands recommended by reviewer: Blue Tux or Touch Ups Stephanie, Chinese Laundry
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 |  | You all are fantastic! Wish all companies maintained the exemplary customer service demonstrated by Zappos! Jan R. |  | ~ Jan R., August 29 2009
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