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| - Fit Survey:
- 71% of Fit Survey Respondents said this shoe
"Felt true to size". - 87% of Fit Survey Respondents said this shoe
"Felt true to width". - 77% of Fit Survey Respondents said this shoe had
"Excellent arch support".
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| | Do you own this product? ( Keen Portsmouth )
Write an online review and share your thoughts with other Zappos.com customers!
| 71% of Fit Survey respondents said this shoe "Felt true to size"
87% of Fit Survey respondents said this shoe "Felt true to width"
77% of Fit Survey respondents said this shoe had "Excellent arch support"
Customer Rating/Review
Keen Portsmouth
Number of reviews: 100
Average customer ratings:
Overall:
 Comfort: Look:
2010-01-11 04:51:55 Keen Portsmouth
Reviewer:
Anonymous
from Norwalk, Connecticut
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I bought these shoes for a winter trip to London and Paris. Right out of the box, they fit really well and were totally true to size. They were remarkably comfortable for all day walking and museum visiting. They look good, provide solid support around your entire foot, and performed well in drizzle and light snow. I highly recommend these shoes.
Other brands recommended by reviewer: Clarks
2010-01-02 07:04:40 Keen Portsmouth
Reviewer:
Anonymous
from LaGrange, KY
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
The Keen Portsmouth is a great shoe! From past experience I know that Keen products are solid and the Portsmouth is no exception. The more I wear it the more I love it. I typically have a hard time finding shoes because a 13 in most brands is a little too small and I have to scrunch my toes. But then a 14 in most brands is too big. I think I really need a 13.5 but nobody makes a 13.5. With Keen, the 13 fits perfectly and it feels great!
2009-12-31 08:21:33 Keen Portsmouth
Reviewer:
Anonymous
from Texas
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Very comfortable shoe. The toe box is wide and allows the wide shape of my foot to sit comfortably in the shoe without any bunching up of the toes. Very cushioned inner soles.
2009-12-28 09:20:09 Keen Portsmouth
Reviewer:
TJ
from Clevleand
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great shoes, super comfortable. I have wide feet and the width is perfect in these. We get a lot of snow, and these are great for the walk to work. I love the styling. The shipping was ultra quick. I ordered the shoes at 5:30p on a Wednesday and there shoes arrived the next afternoon.
2009-11-27 06:19:03 Keen Portsmouth
Reviewer:
Anonymous
Overall:
Comfort:
Look:
Shoe Size: Felt a full size larger than marked
Shoe Width: Felt wider than marked
Shoe Arch: Excellent arch support
Like the shoes but I would go with the Briggs if they had a bison color or Boston II if they had my size at the time.
2009-10-25 07:48:27 Keen Portsmouth
Reviewer:
Justin C
from Provo Utah
Overall:
Comfort:
Look:
I have owned two pairs of these shoes. They are some of the most comfortable shoes that I've ever worn. That being said, I wouldn't buy these shoes. I returned the first pair because the seam on side, towards the toe, split open after just a couple of months. They replaced the shoe and after just a couple of months the seam split again. This is the seam that you can see in the picture that slants up and down on the outside of the shoe. I kept wearing them because they were so comfortable even though I had a gaping hole in the side of my shoes. This is just a bad design. I love Keen but these shoes will not last.
2009-09-29 08:23:36 Keen Portsmouth
Reviewer:
Anonymous
from American Fork, UT
Overall:
Comfort:
Look:
Wide, the size feels complete. Very comfortable and they look great!. They handle the dirt very well, lets see how they perform in winter.
2009-08-30 19:23:54 Keen Portsmouth
Reviewer:
M Keever
from Houston, TX
Overall:
Comfort:
Look:
This shoe has worn well over the five months that I have worn it, with one exception. The so called "semi-aggressive" sole has hollow lugs! Yes, half of the depth of the lugs has worn down on one shoe and since, by design, they are hollow I now have a hole in the sole of my shoe. Close inspection shows that several other lugs are ready to wear through as well. The rest of the shoes have held up very well, but the soles have given up the ghost! For the price I would expect a better design, especially from Keen. From now on I'll just stick with their sandals and go back to Rockport or Clarks for shoes.
2009-08-27 06:19:03 Keen Portsmouth
Reviewer:
Mark T
from Omaha
Overall:
Comfort:
Look:
I recently purchased these shoes and am very pleased with them. I originally ordered them in a size 10 and they were a little large so I exchanged them for a 9.5. Excellent customer service was provided for this process and I received the new item the next day! I will definitely consider Zappos for my next shoe purchase.
2009-07-20 18:31:52 Keen Portsmouth
Reviewer:
Anonymous
from Concord, NH
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Excellent arch support
Look Great, Feel Great -
I wore them for the first time today - all day long with no issues. Practically no break-in time. I will comment that I have very wide feet, usually XXW for most manufacturers and these are plenty wide enough.
2009-03-17 17:28:46 Keen Portsmouth
Reviewer:
Greg H
from Denver
Overall:
Comfort:
Look:
I bought these shoes right before going on a 3 week train/walk-a-thon through Europe in winter and was very happy with them. I didn't bring any other shoes and got along great, even stayed dry after trudging through 15 inches of fresh snow in the Swiss Alps. I would highly recommend them.
2009-03-13 16:28:40 Keen Portsmouth
Reviewer:
Anonymous
from Overland Park Kansas
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Keen Portsmouth -
Excellent shoe, my fourth pair of Keens and with the exception of the Voyageur the best pair yet. Keens seem to run a size larger than my other shoes. Zappos as usual has excellent customer service and prompt response. Very satisfied with the shoes and the company.
Other brands recommended by reviewer: More Keens
2009-03-12 13:55:52 Keen Portsmouth
Reviewer:
Don
from Amarillo,Tx
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
4th pair of Keens -
I will continue to by these shoes as long as they are available. Very little break in time and very comfortable from day one. Wore my original pair until the bottoms were smooth. Great shoes!
2009-02-16 08:07:01 Keen Portsmouth
Reviewer:
Ted H
from Washington
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Very keen Keen!
A most comfortable shoe. I walk every day and get great support with the Portsmouth. My third pair, they are durable, and do stretch some with wear. I usually wear a size 10, but the 9 1/2 in this shoe fits me better. Happy walking.
2009-01-31 14:43:18 Keen Portsmouth
Reviewer:
Ken
from Chicago
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Most comfortable shoes I've found -
Sturdy, comfortable shoes. My previous pair lasted over 2 years of almost daily use in a work environment where I was on my feet 8-10 hours a day. At the end of those two years they were still comfortable without the need for new insoles. Before these shoes, I was always coming home with sore feet. Afterwards, I had no problems.
2009-01-25 19:24:04 Keen Portsmouth
Reviewer:
Randymidd
from Long Beach, CA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Pros and Cons -
Pros: Good and unique looking shoe. Felt comfy enough right out of the box.
Cons: NOT as comfy after spending time in them. Sole is hard, will go "click clack" as you walk on hard flooring. The piping trim on the earlier model didn't hold up.
Verdict: I don't wear them anymore; I'm back to cushy walk DMX shoes.
2009-01-25 18:36:48 Keen Portsmouth
Reviewer:
Anonymous
from Iowa
Overall:
Comfort:
Look:
Shoe Size: Felt a half size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Inconsistent sizing -
I bought 3 pairs of Keen's Portsmouth for Christmas gifts this year --- and they all 3 fit differently! Very sad, had to send 2 of them back. The one pair that was true to size was rated "A+" by my son! Wish Keen would get more consistent with their sizing!!
Other brands recommended by reviewer: Most Keens
2009-01-07 15:17:06 Keen Portsmouth
Reviewer:
M C
from Colorado
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Nice Shoes -
My husband really likes these shoes. My son thinks his dad finally looks modern. A co-worker even complimented him! They look GREAT with jeans, and the waterproof leather allows him to clear light snow off the cars or shovel without worry. They run slightly larger than his other Keens, so he wears heavier socks with them. Great for winter - but in summer they would simply be too large. A 1/2 size smaller might have worked, but since he likes thick socks, we didn't exchange.
2008-12-27 18:16:54 Keen Portsmouth
Reviewer:
Anonymous
from Albany, NY
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Shazaam!
When all of my medical colleagues are wearing Danskos, etc - I went with the Keens - multiple 30 hour days over 1.5 years now, and I'm wearing the same pair and urging all hospital employees to get a pair. My feet have never been happier, and have not bothered me one whit - nor my back when I'm wearing them. Not only a standard arch, but a comfortable transverse arch as well.
2008-11-17 07:00:33 Keen Portsmouth
Reviewer:
Bob
from Wisconsin
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Great for work or casual wear -
These shoes are really comfortable with outstanding arch support! I have two pair of Keen Austin's and these have been added primarily for work. These shoes are as comfortable as my Austins and look great at the office. As usual, Zappos' service was outstanding and delivered these shoes the next day.
Other brands recommended by reviewer: Keen Austin's
2008-10-27 12:51:18 Keen Portsmouth
Reviewer:
Anonymous
from Pittsburgh, Pennsylvania
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
A very comfortable shoe - This is my second pair of Keens Portsmouth. I found the shoe to be very comfortable and durable. I wore them to an outdoor event where it was raining and cold and they kept my feet warm and dry. It is a great shoe!
Other brands recommended by reviewer: Born brands
2008-10-24 09:16:45 Keen Portsmouth
Reviewer:
Anonymous
from NYC
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Beautiful Ugly -
This is my second pair. The first tore in one of seams, the shoe were due for replacement anyway. They are a solid buy for in City or out.
Other brands recommended by reviewer: Earth
2008-10-12 06:53:10 Keen Portsmouth
Reviewer:
Anonymous
from Evanston, IL
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
On our seond pair of this shoe - My 20 year old son loves these shoes so much he asked me to order him another pair exactly the same. He likes the styling and they fit his wide foot. He also found them to be effectively waterproof during the Chicago winter. There is a similar Keen shoe with a seam on the top of the shoe and he dislikes that effect, so we were relieved that Portsmouth was still available.
2008-05-22 20:15:06 Keen Portsmouth
Reviewer:
Sfrajett
from Chicago
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Excellent arch support
Walking on pillows -
I have completely flat feet but these shoes are soft, shock absorbent, and have good arch support. The wide toe box is fantastic. My only criticism is that the ties on these have to be pulled very tight for narrow feet not to slip in them, and then loosened if you want to be comfortable around the office. Ties like the Keen sandals, or gore, or some sort of adjustable system, would be great! Good walking shoes, though.
Other brands recommended by reviewer: Keen sandals, open-toe and fisherman-style
2008-05-03 15:11:23 Keen Portsmouth
Reviewer:
Patrick A
from San Pedro, California
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great looking!
Great looking shoe. Very comfortable, lightweight and stylish. Unlike some of Keens other models which felt 1/2 to 1 too small, this one does seem to fit true to size. Very generous toe-box. I'll probably end up getting the other color, too.
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 |  | Dear Zappos,
I'm impressed! Few companies care about customer service anymore because they seem to believe they have American consumers "over a barrel." Why provide good customer service when they don't have to? At least goes the thinking. I deplore talking to "Customer Service" representatives in overseas. I don't understand them and they don't understand me. And they don't solve problems, they just read from printed cue cards. So...THANK YOU for caring about customer service. It DOES matter to me, it DOES matter to the American public. Next time I need shoes, you'll be the first place I shop.
Patricia R. |  | ~ Patricia R., November 16 2009
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