Thanks very much Zappos. I am now the proud owner of two boots I like that both fit well and look great. I notice with my credit card that the appropriate credits/charges are there, and that Zappos was kind enough to give an additional credit for the inconvenience. While my first Zappos experience didn't go without a hitch, your customer care team and service give me the confidence to shop with you again knowing that you'll resolve any issues fairly and quickly. Thanks very much for being so cool. Aloha
Ted F.
