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I now know that Bigfoot really does exist. I had a slight problem with my online order (the full address field wasn’t showing.) I girded myself for the horror of 1-800 calling and the endless menus, then the inevitable incomprehensible conversation. The number rang, and someone answered! Someone who was polite, knowledgeable, AND someone who offered me free overnight shipping for my trouble! I received the shipment in less than 24 hours. Now, if anyone were to tell me that they’d seen a UFO, I will say, "You know what? I’ve seen one, too!"
~ , July 28 2010

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