 |  |  | Dear Zappos, thank you for your "special touch" cards and the name ZAPPOS... really fits the bill. Your thorough service is "magnifico" and your service professionals are top notch! I am so glad to have found you... I finally retired and got a computer and being a senior can sometimes be a bit lonely, but then I found some friends called "ZAPPOS" and boy are they fun!!! They are not the frugal kind to hang with, but what they offer is good "stuff". They have put me in the poor house and my husband cannot figure out "What Happened to Her"... boxes all over the place, the UPS person has "run out of gas" just stoppin’ and goin" of course. They no longer ring the bell, they just "drop ship" in between the doors. Once I order, I know by your thorough confirmation system and our high tech systems, all is well, and I order when I need to. Thank you for honoring my privacy. PS - If I ever get another dog... I will call it ZAPPOS!!! |  | ~ , April 04 2008
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