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 |  | Dear Zappos, As a frequent customer of Zappos - in fact, I just placed a new order yesterday! I would like to express my appreciation of your decision to go fur-free. I also am grateful for your extensive selection of vegetarian shoes. Zappos is a model of superb customer service, and I recommend you to all of my friends. Your animal-friendly policies are also highly commendable. Best regards, Eric G. |  | ~ Eric G., October 22 2008
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