 |  |  | Sadly I've come to expect little or no customer service these days, but I couldn't have been more pleased and satisfied with your product and service. I ordered my son a pair of shoes at approximately 10:00pm and was shocked to find the package sitting on my door step the following day. You guys upgraded my shipping at no cost to me and the product was as advertised – WOW. I'm a big fan and will be passing the word. Zappos is great! Thank you, Don B.
|  | ~ Don B., July 18 2008
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