Dear Zappos.com Customer Loyalty Team, Thank you so very much for expediting and upgrading the shipping and delivery of my Danksos! Upon my return to my home today from running errands, lo and behold, your package was waiting for me on my front porch, by 3 p.m. no less - that's absolutely awesome! I love my Danskos - they are a perfect fit and arrived in perfect condition. Your outstanding service is greatly appreciated. In these tough economic times for all of us, you can be assured of my continued patronage; and I will be certain to spread the word to family, friends, and co-workers of your outstanding service, attention to detail, and your expression of appreciation for your customers. Well done! Thank you very much, once again! Best wishes, Diane B