I know that *most* people only take the time to write CS when they have a problem or complaint, but...I'm so thrilled with my recent order, I just had to say “Awesome job, Zappos!” I have such a hard time finding cute, stylish shoes for my wide foot, and my mom told me about you. I purchased several pairs of shoes from you once before, but when they came, they just weren't what I had in mind and I was unhappy with them. But your awesome customer service and no shipping charges made me unafraid to try again! I recently purchased four pairs of shoes, got the order super fast, and so far I am absolutely thrilled with all of them! Your policies make it easier to buy shoes online. I will definitely use Zappos in the future, and will highly recommend you to friends and family! Thanks again Zappos!
Sincerely,
Tracey Anne K.
Canadian Shoppers