This is not a question or concern, however, I needed to send KUDOS to your shipping department! I placed the order around 6 am on Wednesday and received it before 9 am on Thursday! Thank you for the free shipping and free upgrade to express shipping! I love the shoes, so comfortable. Again, thank you. Can hardly wait to shop ZAPPOS again... and I am telling everyone that will listen to try your site! Happy Customer, Linda G.