 |  |  | Dear Zappos, My friend Tim (Concord OH) told me you were THE place to buy shoes and boy was he right! I returned the one pair of New Balance 608's today at the post office. When I filled out the return form online last night, I also ordered another pair in 4E and it arrived at 3:30 pm today! WHAT SERVICE!!! I will be keeping this pair as they fit great! I have an awful time buying shoes, and I appreciate your free return policy. I will be sure to tell everyone that Zappos is THE place to shop online! Thank you again, Thom S. |  | ~ Thom S., September 23 2009
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