I am flabbergasted! I recently ordered these same shoes from another on-line store. Yesterday afternoon I cancelled my order after having waited over a month to receive my shoes and still not getting them. My credit card was already charged and now I have to reverse the charges. (I thought I was saving a few dollars by ordering from them.) Last NIGHT I ordered the same shoes from you and this afternoon they will be arriving at my house! I am flabbergasted! I appreciate the upgrade and will tell everyone I know about Zappos! Thank you from a will be from now on loyal customer, Missy S.