Hey Zappos,
I'm watching the news on ABC and you guys are the topic! Even tho Ive only bought one pair of shoes from you so far, I was truly impressed with the customer service. I have been sharing that info with people I talk to because quality customer service is what its all about. And now I know why you are so great to deal with. You make work fun and rewarding for your employees. Happy employees = happy customers. Way to go Zappos! You rock!
Judy K.