Dear Zappos Folks,
I just wanted to tell you I am thoroughly HAPPY with my first shopping experience with you, and I will be more than glad to tell my family and friends about you. I recently fell in love with UGGS but have had trouble finding them, and when I do, they are unavailable in my size. I remembered a former coworker telling me about your website, so I gave it a try but doubted that you carried UGGS. Not only did you carry them, you had my size, and you upgraded my order so that I received them the very next day. I'm still amazed at your service...thank you, thank you, thank you!!! You have a new life time customer.
Sincerely, Charlyn W
Canadian Shoppers