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 |  | Dear Zappos employees:
I just want to express my sincere appreciation for you and Zappos! I have been trying desperately to find shoes that would be comfortable to wear with having plantar fasciitis. So, I have been ordering and returning on several occasions and you guys are so easy to work with on returns. I still haven't quite found the right shoe, but I'm sure I will through Zappos. Thank you so much for your great customer service and the ease of returns. I recommend you to all my friends and family. Thank you and happy holidays.
Diane S. |  | ~ Diane S., December 24 2009
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