 |  |  | Thanks so very much for passing on my comments about the CS reps super service. I still can't get over how incredibly sweet and knowledge able everyone is at Zappos. Such outstanding service like this is extremely rare, and just wanted to let you folks know how much I appreciate it. I just received the Old Gringo cowboy boots that I had to exchange for a larger size, and they are simply awesome! You guys are without question, the absolute best! Once again, my many sincere thanks for such a great shopping experience! Warmest regards, Mark N. |  | ~ Mark N., October 27 2009
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