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Many of our customers and partners ask us, "What inspires the Zappos culture and the mantra POWERED by SERVICE?" In essence, "What WOWs Zappos?" One way we can share that with our community is the Zappos Library. Here you'll find a collection of books that get us fired up about our customers, the products we buy, and the world we live in. Each of these books can be found in the front lobby of our offices and are widely read and discussed throughout the company. We hope you'll be as WOW'd by them as we are.
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| Recently reviewed Zappos Library products:
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Zappos Library Putting the One Minute Manager to Work | Zappos Library Putting the One Minute Manager to Work
2009-07-06 09:26:21
Reviewer:Anonymous
from New Mexico
Overall Rating:
One Minute Manager -
I first read the One Minute Manager, then followed up with Putting the One Minute Manager to Work. Needless to say using the techniques outlined in this book helped me transform a struggling store into a very successful one today. Employees became engaged and attitudes, including mine took a 180. I was able to put it to use in 2 very different settings and received excellent results in both. Since then I've promoted within my company and continue to use most of these techniques today.
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Dr. Vik's Coaching 2009 Vision Planner + DVD Combo | Dr. Vik's Coaching 2009 Vision Planner + DVD Combo
2009-06-05 05:35:20
Reviewer:Casey P
from Milwaukee, WI
Overall Rating:
The DVD that comes with it is a little hokey, BUT it's almost worth it just to see the guy featured say "Spin it and win it!" (And then spin his spin it and win it medallion). The planner is actually really awesome. I've been using it for over a month now and it's done a TON to get me mind and time better organized. I totally recommend it if you're looking for a planner.
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Zappos Library The Three Laws of Performance | Zappos Library The Three Laws of Performance
2009-05-13 07:53:30
Reviewer:John B.
from Virginia
Overall Rating:
An incredibly powerful and revolutionary way to look at and impact organizational performance. It will turn on its head your notions of what makes an organization effective while at the same time being blindingly obvious once you read it. The question will be are the individuals in your company willing to take the risk and do the hard work required to let go of the past and create an amazing future that is not otherwise possible or imaginable.
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 |  | Thank you all at Zappos for your excellent customer service. I've been reluctant to buy shoes online because I'm somewhat difficult to fit, but your fast and responsive service has changed my mind and I will definitely be shopping with you more. Thanks, Jane D.
|  | ~ Jane D., September 26 2009
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