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Since 1856, Orvis has provided the authentic products, knowledge and experience that defines and supports the distinctive country lifestyle, all through extraordinary personal attention to customer satisfaction. Orvis footwear invites you into a way of life that expresses a deep appreciation for the natural environment. This lifestyle is steeped in sporting traditions and draws on our uniquely rich outdoor heritage.
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 |  | To the Zappos work staff: Just allow me to say you are the epitome of legendary customer service make-my-day amazing. I turned to you for service because you have been so prompt and friendly with my previous orders. My latest order was somewhat urgent because I use a toaster oven for most of my hot meal preparations and my 10 year old machine suddenly burned out. I was willing to wait for a ground shipment of 3-4 days, but no, not only did you have the
item I needed in stock, but you e-mailed me that it will be priority shipped just because you like me as a customer! Jeez, make me feel special. Not only have I educated my friends and family how awesome you are, I just posted a notice on our company viewing board (7,500 employees) touting your services. Thank you for providing a positive kernel during a difficult time, Paula A. |  | ~ Paula A., October 29 2009
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