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    Dear Zappos, I don't know how you guys do it. I placed my order late in the day. I received my daughters sunglasses the very next day by UPS. I remarked to the UPS man how fast the package arrived. The UPS man simply replied "These guys are good." I just wanted to let you know that not only did you impress me; you also impressed my UPS man. This was not my first or last order from Zappos. Congratulations to you and your amazing team. Jan
    ~ Jan, August 13 2009

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