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    Dear Customer Service Team! You all have made my day! I waited until the last minute to order my son’s shoes. He needs them for a field trip that he's going on. You guys rock! I am a new customer to Zappos and I tell everyone I know what great service you have, what a great selection, what a great company you are. These are tough economic times and I wish each and every one of you on the team my best. You all are excellent employees. It is clear that no company would run as well as this one does without good people doing their jobs. You all have a wonderful day! You've made one 10 year old boy very happy and his mom even happier. Thanks for being so efficient and conscientious! All the best, Josette V. A happy zappos customer!
    ~ Josette V., April 22 2009

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