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    This is my first time placing an order with Zappos. Helen was extremely helpful, patient and knowledgeable. She was able to help me zoom in on the differences between two choices of shoes that I was considering. I used to be a call center manager so I am familiar with what that entails. So I commend you on a job well done! I look forward to shopping with Zappos again!
    ~ Richard, July 26 2008

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