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As usual the Zappos team went above and beyond to resolve this issue very quickly. I have already posted a testimonial of my excellent experiences with Zappos in the past and will always be a customer. If I were to build a web based business Zappos would be my business model. Thanks you guys, Chris
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Zappos Core Values:

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  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
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