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Dear Customer Service, I would like to personally say Zappos is an amazing company that I will always order from. I am never disappointed with the service, merchandise, etc. I just ordered a pair of boots that I ordered the wrong size and received them yesterday and ordered the right pair last night and saw on my email that the new pair coming is arriving today which is incredibly fast service. There is no reason for me to order anywhere else for shoes. Zappos has the best selection of shoes that are gorgeous and also the customer service team is always incredible and extremely helpful. In fact, they are the nicest I have encountered. Thanks Zappos, you have a very loyal customer!!! Lara, NJ
~ Lara, November 02 2009

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Zappos Core Values:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble