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Zappos is awesome and amazing. I refuse to shop for shoes anywhere else. The friendly greeting you always receive and the understanding makes Zappos a truly SUPERIOR company. Now with the added selection of clothing and more handbags, who can refuse to buy just one or maybe two things! Thank you again... a company like you deserves to be appreciated and commended. I am in an e-commerce business myself and we use Zappos as a superior company to model any e-commerce business after. Fondly, Tracy B.
~ Tracy B., May 28 2009

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Zappos Core Values:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble