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 |  | I am writing to inform you about my wonderful experience
with Zappos. I discovered your store online a couple of days ago. I noticed some sandals that I wanted, and decided to call. The rep who assisted me in placing an order by phone was very professional, informative, and patient. She also extended an invitation to the VIP Club. I was expecting my order tomorrow (Tuesday). However, it arrived early today (Monday). Both my husband and I were surprised by the rapid overnight express time. I will definitely do business with you again soon and tell others about you. Grateful New Customer, Linda F. |  | ~ Linda F., October 19 2009
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