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Just in case you weren't feeling the love today, I wanted to let you know that my friends and I are crazy about Zappos. We shop, we order, we get as close to instant gratification as is humanly possible - getting boxes of shoes in the office is a nice break for all of us! Your customer service is amazing and I really appreciate it. I'm a loyal Zappos shopper, and it's a sure bet that won't be changing any time soon. Thanks!
~ Barbara F., November 06 2009

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Zappos Core Values:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble