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    Zappos, you are amazing! Can you please explain to me how you can make shoes arrive on my doorstep 12 hours after I order them? I placed my order at 10 pm, and by 10 the next morning I got an email saying the box was on my porch. Even my daughter was impressed, because she knows that when you order things ‘on the computer’ they generally take ‘forever’ to get here. We are mystified but very grateful! Many thanks for the most incredible service out there! Heather F.
    ~ Heather F., November 19 2009

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